No, Troth. It gave no numbers or said anything about bad sectors. I copied exactly what it said. That's all there was. I sure hope that that's good news. Needless to say, I certainly don't want to get a new hard drive, not only because I'm a dolt when it comes to the inside of computer, but I honestly don't have the wherewithal. I think I bought this computer (Dell) about 2 years ago. Is that the usual length of time for built-in obsolescence? One would hope it would be longer than that! Things seem to be running o.k. I don't, nor had I noticed anything not right prior to all this. Perhaps if I now just bite the bullet and uninstall Mozilla/Firefox? After all the aggravation of the past few days, losing my bookmarks doesn't seem that terrible. I can't believe I just said that! But losing the bookmarks is certainly much better than getting a new hard drive. What do you think? ~OoO~ wrote: >Ok... this is good. Well, the result is not good, but its good cause at = >least we're getting down to what the problem 'might' be. I say 'might' = >because 'operating outside of normal specifications' is not necessarily = >horrible. > >Did it tell you what numbers were outside the norm? If so, what were = >they? Did you notice if it said there were bad sectors? > >Should the end result end up being that the drive is bad, all is not = >lost. Your operating system, Windows, is running on that drive. So, yes, = >a bad drive can cause all sorts of problems. But, the actual data that = >you need and that should normally be backed up on occasion will very = >likely still be there and accessible. Unfortunately, Firefox might be = >one of the applications that resides on the bad sectors. > >I think you said you have an old system, right? Its not one where you = >can go back to where you bought to make modifications and/or upgrades, = >right? > >You have to weigh the cost of your stuff on there. IF the drive is bad, = >and you do not feel comfortable swapping out the hard drive and then = >trying to retrieve the items on the old and possible bad drive, CompUSA = >and other local computer shops can do it for a fee, usually not too bad = >a price. Although, not all CompUSA's and local shops are created equal. = >Some guys know what they're doing, others will SAY they know what = >they're doing but pretty much don't. Again... only if you're not = >comfortable doing it yourself. Its really not hard at all to replace the = >hard drive. The harder part you have is retrieving the old stuff. You = >would essentially connect the bad drive to your system as a second = >drive, a slave. It would then show up on your system as the D drive (if = >you only had 2 hard drives). But, this is after fully reinstalling = >Windows from scratch onto the new hard drive. All your data would now be = >on the secondary drive, and you basically have to sift through it to = >find the stuff you need and want to retrieve. > >Betty... while its all quite easy to do, I'm not going to type it all = >out now. It's a lot to explain to you in one post. Point here is this. = >If you want to go ahead and do any hard drive replacing, just say so and = >we'll tell you how to do it a bit at a time. And, I will also give you a = >bunch of links that you can refer to as well that will not only tell you = >HOW to do it, but a few extra tips on it. All you need to do is say = >'let's do it'. We do a step at a time. It'll take you some time if = >you're not familiar with the process. > >But... for now... next step is finding out if your drive truly is bad. = >See the questions I asked all the way above. > >---Troth > > > > > -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/