The lowest cost and fastest way to get this problem fixed is to buy a replacement hard drive. Both Troth and I have described a technique to accomplish that. Both of us will be happy to talk you through the process of changing out the drive, but many retail stores like CompUSA and Best Buy will be happy to install it for a reasonable fee... around 40 to $50 in my local area. Did you buy an extended warranty plan from Dell when you bought the computer? I buy Dell products also and I always buy a 3-year plan. The extra bucks are well worth it. I make up the cost difference by buying from the outlet store... I got the same computer/monitor/warranty package for about $300 bucks less. Check the paperwork that came with your computer... look for the warranty on the harddrive. You might have some coverage there. Can't find it? Log on to the hard drive website and contact the support service. Ask about the problem and any warranty service you might be entitled to. New hard drives in reasonable sizes can be had for under $100. A used 40GB from a local sales/service store may run about 10 - $20. Brand new computers are being advertised for under $300. If your Dell replaced another computer, you might could take the hard drive out of it and use it in the Dell at least temporarily... or maybe a friend has an unused computer or hard drive in the closet or garage that they will give/loan/sell cheap. I have 2 or 3 40GB drives and two old computers laying around collecting dust. If you lived nearby I'd be happy to set you up with a drive. Search the internet for local computer user groups. Might find a used hard drive or computer or help with the problem. Use keywords computer user group along with your city, county or state name. Here's an example for my local area... http://www.google.com/search?hl=en&lr=&q=computer+user+group+brevard+&btnG=Search just replace brevard with your local area. A computer user group is great. Very helpful and friendly. Usually weekly or monthly meetings. Help with problems. Teach computer stuff. Buy sell trade give away software and computer stuff. Little or no dues. Very nice and helpful people. Just like PCTT only up close and personal. Component Services????? That one is for Troth. :-)) Don ----- Original Message ----- From: "betty" <nextcent@xxxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Thursday, December 08, 2005 9:36 AM Subject: -=PCTechTalk=- Re: Firefox Revisited > You really make me laugh, Don. Thanks so much for your humor. > Disk defrag was perfect. And no, I haven't backed up yet. I have to leave > for several hours, and when I come back, I'll really concentrate on the > other > emails yoo and Troth sent me. > > But just a quick thing now, that I discovered this morning when looking at > Component Services. -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/