[mso] Re: Office XP and mysteriously read-only files
- From: "Elise Miller" <emiller@xxxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Thu, 9 Jan 2003 14:05:15 -0500
Hi Dian,
I did a search on the server for .IN2 files and found none. I also
looked in the AV software and checked the user permissions - it looks
like the users have full control. I'm not sure I understand what
setting to change in the AV software so it doesn't do this. But also
are you sure .IN2 is the correct extension?
Thanks!
> -----Original Message-----
> From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]
> Sent: Thursday, January 09, 2003 12:44 AM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Office XP and mysteriously read-only files
>=20
>=20
> Here ya go...my brain is coming back. Here's the article about TEMP
> files and the files that the program saves are .IN2
> files...search/destroy and complain to CA!<g>
>=20
> http://support.microsoft.com/default.aspx?scid=3DKB;en-us;q211632
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> Dian Chapman
> Technical Consultant, Instructor,
> Microsoft MVP & TechTrax Editor
>=20
> Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
> Tutorial web site: http://www.mousetrax.com/techpage.html
> TechTrax Ezine: http://www.mousetrax.com/techtrax/
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> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
> Behalf Of Elise Miller
> Sent: Wednesday, January 08, 2003 4:02 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Office XP and mysteriously read-only files
>=20
>=20
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> Actually I didn't. What permissions settings could be in AV software?
> Our client is running Computer Associates eTrust InoculateIT 6.0 for
> Small Business Server 2000. I don't remember any permissions settings
> in the software. The MS article that Phil posted also referred to AV
> software possibly interfering with the save function in Excel.
>=20
> > -----Original Message-----
> > From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx]
> > Sent: Wednesday, January 08, 2003 4:56 PM
> > To: mso@xxxxxxxxxxxxx
> > Subject: [mso] Re: Office XP and mysteriously read-only files =3D20
> >=3D20
> > I know a few times when I've seen this, the only workaround we could
> come
> > up
> > with was to have the user copy the file to their local drive, make
the
>=20
> > changes, save the changes, then copy the file back to the network
> drive.
> >=3D20
> > I know that's a PITA, but I distinctly remember situations where
this
> was
> > the only way we could get it to work. Or, now that I think of it, I
> think
> > creating a new folder on the network and moving all the files there
> also
> > worked in some cases.
> >=3D20
> > That's about all I can remember....it's been a long time since I
> >troubleshot Office on a network.
> >=3D20
> > But, Dian mentioned something about it being some permissions in the
> AV
> > software that was preventing the changes to a network file. Did you
> check
> > this?
> >=3D20
> > Linda
> > Publisher ~ ABC ~ All 'Bout Computers
> > Owner ~ Linda's Computer Stop http://personal-computer-tutor.com
> > FREE MS Office eBook Tutorial
> > http://personal-computer-tutor.com/library.htm
> >=3D20
> >=3D20
> >=3D20
> > -----Original Message-----
> > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
> Behalf
> > Of Elise Miller
> > Sent: Wednesday, January 08, 2003 4:45 PM
> > To: mso@xxxxxxxxxxxxx
> > Subject: [mso] Re: Office XP and mysteriously read-only files =3D20
> >=3D20
> >=3D20
> > I just checked the user's rights and he is not missing any
permissions
> > on the documents he was working with. This is perplexing. Thanks
for
> > the article though.
> >=3D20
> >=3D20
> >=3D20
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