[mso] Re: Office XP and mysteriously read-only files
- From: "Elise Miller" <emiller@xxxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Mon, 13 Jan 2003 11:33:31 -0500
No problem. Also I forgot to mention that these settings are found in
the Realtime Monitor options.
> -----Original Message-----
> From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]
> Sent: Friday, January 10, 2003 6:41 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Office XP and mysteriously read-only files
>=20
>=20
> HA!! Cool...thanks for letting me know. This time I'll try to save
this
> settings info for the next unlucky person to save them from having to
> hunt it down. Thanks for passing along the config info.
>=20
>=20
> Dian Chapman
> Technical Consultant, Instructor,
> Microsoft MVP & TechTrax Editor
>=20
> Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
> Tutorial web site: http://www.mousetrax.com/techpage.html
> TechTrax Ezine: http://www.mousetrax.com/techtrax/
>=20
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
> Behalf Of Elise Miller
> Sent: Friday, January 10, 2003 8:52 AM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Office XP and mysteriously read-only files
>=20
>=20
>=20
> We found a posting on a newsgroup suggesting that we change two
settings
> in our AV software: uncheck "protect network drives" and uncheck
> "virus-wall incoming mode." We had both of those checked before. So
> we've unchecked them on several machines here in our office and so far
> so good.
>=20
> > -----Original Message-----
> > From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]
> > Sent: Friday, January 10, 2003 9:18 AM
> > To: mso@xxxxxxxxxxxxx
> > Subject: [mso] Re: Office XP and mysteriously read-only files =3D20
> >=3D20
> > Good luck!! And be sure to let us know if/when you get it cleared
up.
> >=3D20
> >=3D20
> > Dian Chapman
> > Technical Consultant, Instructor,
> > Microsoft MVP & TechTrax Editor
> >=3D20
> > Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
> > Tutorial web site: http://www.mousetrax.com/techpage.html
> > TechTrax Ezine: http://www.mousetrax.com/techtrax/
> >=3D20
> > -----Original Message-----
> > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
> > Behalf Of Elise Miller
> > Sent: Friday, January 10, 2003 7:30 AM
> > To: mso@xxxxxxxxxxxxx
> > Subject: [mso] Re: Office XP and mysteriously read-only files
> >=3D20
> >=3D20
> >=3D20
> > Thanks Dian. I'll keep an eye out for those file extensions and
also
> > see what else they recommend. Another technician here in our office
> was
> > telling me he had heard of CA's AV software doing something like
that
> > too so he wasn't surprised to hear your suggestion. We'll keep
> plugging
> > on it. Thanks!
> >=3D20
> >=3D20
> >=3D20
> > -----Original Message-----
> > From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]=3D3D20
> > Sent: Thursday, January 09, 2003 8:14 PM
> > To: mso@xxxxxxxxxxxxx
> > Subject: [mso] Re: Office XP and mysteriously read-only files =3D20
> >=3D20
> >=3D20
> > Not positive that that is the only extension you'll get from that
> > software, but I am sure that IN2 is ONE of the version types that
> > Computer Associates Inoculate creates. Sorry, don't know what else
to
> > tell you or where to look. You should check with Computer Associates
> and
> > find out exactly how their software locks files.=3D3D20
> >=3D20
> > The overall problem is that Word opens temp version of a file while
> you
> > work on it. As you save, updates are passed and when you close, the
> > final version is overwritten to the original. If those temp files
> aren't
> > closed, Word assume the doc is still opens and won't allow sharing.
So
>=20
> >SOMETHING is holding those files SOMEWHERE.=3D3D20 =3D20
> > And since CA Inoculate is notorious for this problem and since you
use
> > this software...I can only put 2 + 2 together. However, since I've
> never
> > used that software...sorry, but I don't know how it works and where
to
>=20
> >look, other can calling CA and asking them for help. =3D20
> > Good luck!
> >=3D20
> > Dian Chapman
> > Technical Consultant, Instructor,
> > Microsoft MVP & TechTrax Editor
> >=3D20
> > Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
> > Tutorial web site: http://www.mousetrax.com/techpage.html
> > TechTrax Ezine: http://www.mousetrax.com/techtrax/
> >=3D20
> > -----Original Message-----
> > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
> > Behalf Of Elise Miller
> > Sent: Thursday, January 09, 2003 1:05 PM
> > To: mso@xxxxxxxxxxxxx
> > Subject: [mso] Re: Office XP and mysteriously read-only files
> >=3D20
> >=3D20
> >=3D20
> > Hi Dian,
> > I did a search on the server for .IN2 files and found none. I also
> > looked in the AV software and checked the user permissions - it
looks
> > like the users have full control. I'm not sure I understand what
> > setting to change in the AV software so it doesn't do this. But
also
> > are you sure .IN2 is the correct extension? Thanks!
> >=3D20
> > > -----Original Message-----
> > > From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]
> > > Sent: Thursday, January 09, 2003 12:44 AM
> > > To: mso@xxxxxxxxxxxxx
> > > Subject: [mso] Re: Office XP and mysteriously read-only files =3D
> =3D3D3D20
> =3D3D
> > =3D3D3D20
> > > Here ya go...my brain is coming back. Here's the article about
TEMP
> > >files and the files that the program saves are .IN2
> > >files...search/destroy and complain to CA!<g> =3D3D3D20 =3D
> =
http://support.microsoft.com/default.aspx?scid=3D3D3D3DKB;en-us;q211632
> > >=3D3D3D20
> > >=3D3D3D20
> > > Dian Chapman
> > > Technical Consultant, Instructor,
> > > Microsoft MVP & TechTrax Editor
> > >=3D3D3D20
> > > Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
> > > Tutorial web site: http://www.mousetrax.com/techpage.html
> > > TechTrax Ezine: http://www.mousetrax.com/techtrax/
> > >=3D3D3D20
> > > -----Original Message-----
> > > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]
On
>=20
> > >Behalf Of Elise Miller
> > > Sent: Wednesday, January 08, 2003 4:02 PM
> > > To: mso@xxxxxxxxxxxxx
> > > Subject: [mso] Re: Office XP and mysteriously read-only files
> > >=3D3D3D20 =3D3D3D20
> > >=3D3D3D20
> > > Actually I didn't. What permissions settings could be in AV
> software?
> > > Our client is running Computer Associates eTrust InoculateIT 6.0
for
>=20
> > > Small Business Server 2000. I don't remember any permissions
> settings
> > > in the software. The MS article that Phil posted also referred to
> AV
> > > software possibly interfering with the save function in Excel.
> > >=3D3D3D20
> > > > -----Original Message-----
> > > > From: Linda F. Johnson
[mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx]
> > > > Sent: Wednesday, January 08, 2003 4:56 PM
> > > > To: mso@xxxxxxxxxxxxx
> > > > Subject: [mso] Re: Office XP and mysteriously read-only files
=3D3D
> > =3D3D3D3D20
> > > >=3D3D3D3D20 I know a few times when I've seen this, the only
> workaround
> > > >=3D3D
> > we
> >=3D20
> > > >could
> > > come
> > > > up
> > > > with was to have the user copy the file to their local drive,
make
> > the
> > >=3D3D3D20
> > > > changes, save the changes, then copy the file back to the
network
> > > drive.
> > > >=3D3D3D3D20
> > > > I know that's a PITA, but I distinctly remember situations where
> > this
> > > was
> > > > the only way we could get it to work. Or, now that I think of
it,
> I
> > > think
> > > > creating a new folder on the network and moving all the files
> there
> > > also
> > > > worked in some cases.
> > > >=3D3D3D3D20
> > > > That's about all I can remember....it's been a long time since I
> > > >troubleshot Office on a network. =3D3D3D3D20 But, Dian =
mentioned
> > > >something about it being some permissions in the
> > > AV
> > > > software that was preventing the changes to a network file. Did
> you
> > > check
> > > > this?
> > > >=3D3D3D3D20
> > > > Linda
> > > > Publisher ~ ABC ~ All 'Bout Computers
> > > > Owner ~ Linda's Computer Stop
http://personal-computer-tutor.com
> > > > FREE MS Office eBook Tutorial
> > > >http://personal-computer-tutor.com/library.htm
> > > >=3D3D3D3D20
> > > >=3D3D3D3D20
> > > >=3D3D3D3D20
> > > > -----Original Message-----
> > > > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]
> On
> > > Behalf
> > > > Of Elise Miller
> > > > Sent: Wednesday, January 08, 2003 4:45 PM
> > > > To: mso@xxxxxxxxxxxxx
> > > > Subject: [mso] Re: Office XP and mysteriously read-only files
=3D3D
> > =3D3D3D3D20
> > > >=3D3D3D3D20 =3D3D3D3D20
> > > > I just checked the user's rights and he is not missing any
> > permissions
> > > > on the documents he was working with. This is perplexing.
Thanks
> > for
> > > > the article though.
> > > >=3D3D3D3D20
> > > >=3D3D3D3D20
> > > >=3D3D3D3D20
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an
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> Or, visit the group's homepage and use the dropdown menu. This will
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> mail). //www.freelists.org/webpage/mso
>=20
> To be able to use the files section for sharing files with the group,
> send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an
> invitation with instructions. Once you are a member of the files
group,
> you can go here to upload/download files:
> http://www.smartgroups.com/vault/msofiles
> *************************************************************
>=20
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> You are receiving this mail because you subscribed to
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> Or, visit the group's homepage and use the dropdown menu. This will
also
> allow you to change your email settings to digest or vacation (no
mail).
> //www.freelists.org/webpage/mso
>=20
> To be able to use the files section for sharing files with the group,
send
> a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an
> invitation with instructions. Once you are a member of the files
group,
> you can go here to upload/download files:
>=20
> http://www.smartgroups.com/vault/msofiles
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To Unsubscribe from this group, send an email to
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To be able to use the files section for sharing files with the group, send a
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