[mso] Re: Office XP and mysteriously read-only files
- From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Thu, 9 Jan 2003 19:13:58 -0600
Not positive that that is the only extension you'll get from that
software, but I am sure that IN2 is ONE of the version types that
Computer Associates Inoculate creates. Sorry, don't know what else to
tell you or where to look. You should check with Computer Associates and
find out exactly how their software locks files.
The overall problem is that Word opens temp version of a file while you
work on it. As you save, updates are passed and when you close, the
final version is overwritten to the original. If those temp files aren't
closed, Word assume the doc is still opens and won't allow sharing. So
SOMETHING is holding those files SOMEWHERE.
And since CA Inoculate is notorious for this problem and since you use
this software...I can only put 2 + 2 together. However, since I've never
used that software...sorry, but I don't know how it works and where to
look, other can calling CA and asking them for help.
Good luck!
Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor
Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Elise Miller
Sent: Thursday, January 09, 2003 1:05 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Office XP and mysteriously read-only files
Hi Dian,
I did a search on the server for .IN2 files and found none. I also
looked in the AV software and checked the user permissions - it looks
like the users have full control. I'm not sure I understand what
setting to change in the AV software so it doesn't do this. But also
are you sure .IN2 is the correct extension? Thanks!
> -----Original Message-----
> From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]
> Sent: Thursday, January 09, 2003 12:44 AM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Office XP and mysteriously read-only files =20
>=20
> Here ya go...my brain is coming back. Here's the article about TEMP
> files and the files that the program saves are .IN2
> files...search/destroy and complain to CA!<g>
>=20
> http://support.microsoft.com/default.aspx?scid=3DKB;en-us;q211632
>=20
>=20
> Dian Chapman
> Technical Consultant, Instructor,
> Microsoft MVP & TechTrax Editor
>=20
> Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
> Tutorial web site: http://www.mousetrax.com/techpage.html
> TechTrax Ezine: http://www.mousetrax.com/techtrax/
>=20
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
> Behalf Of Elise Miller
> Sent: Wednesday, January 08, 2003 4:02 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Office XP and mysteriously read-only files
>=20
>=20
>=20
> Actually I didn't. What permissions settings could be in AV software?
> Our client is running Computer Associates eTrust InoculateIT 6.0 for
> Small Business Server 2000. I don't remember any permissions settings
> in the software. The MS article that Phil posted also referred to AV
> software possibly interfering with the save function in Excel.
>=20
> > -----Original Message-----
> > From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx]
> > Sent: Wednesday, January 08, 2003 4:56 PM
> > To: mso@xxxxxxxxxxxxx
> > Subject: [mso] Re: Office XP and mysteriously read-only files =3D20
> >=3D20 I know a few times when I've seen this, the only workaround we
> >could
> come
> > up
> > with was to have the user copy the file to their local drive, make
the
>=20
> > changes, save the changes, then copy the file back to the network
> drive.
> >=3D20
> > I know that's a PITA, but I distinctly remember situations where
this
> was
> > the only way we could get it to work. Or, now that I think of it, I
> think
> > creating a new folder on the network and moving all the files there
> also
> > worked in some cases.
> >=3D20
> > That's about all I can remember....it's been a long time since I
> >troubleshot Office on a network. =3D20
> > But, Dian mentioned something about it being some permissions in the
> AV
> > software that was preventing the changes to a network file. Did you
> check
> > this?
> >=3D20
> > Linda
> > Publisher ~ ABC ~ All 'Bout Computers
> > Owner ~ Linda's Computer Stop http://personal-computer-tutor.com
> > FREE MS Office eBook Tutorial
> >http://personal-computer-tutor.com/library.htm
> >=3D20
> >=3D20
> >=3D20
> > -----Original Message-----
> > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
> Behalf
> > Of Elise Miller
> > Sent: Wednesday, January 08, 2003 4:45 PM
> > To: mso@xxxxxxxxxxxxx
> > Subject: [mso] Re: Office XP and mysteriously read-only files =3D20
> >=3D20 =3D20
> > I just checked the user's rights and he is not missing any
permissions
> > on the documents he was working with. This is perplexing. Thanks
for
> > the article though.
> >=3D20
> >=3D20
> >=3D20
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