[mso] Re: Office XP and mysteriously read-only files
- From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 8 Jan 2003 14:02:24 -0600
Yes, this is because at some point the user crashed their computer and a
working version of the document's temp files got locked into the system.
Now when they try to open the file, Word still assumes the doc is in use
and won't allow the file to be resaved.
To fix the problem, search the user HD for ~*.*...and BE SURE to include
the tilde before the search criteria...or ALL the computer files will be
deleted! By closing all apps first and then searching for ~*.*, you'll
locate all TEMP files that have been lost over time for various crash
reasons in all programs. Delete them. A reboot is also usually a good
idea after a large clearing of these files. That should solve the
problem.
If not, then you are using an antivirus software program and the file
you're trying to access is on a network drive and the user doesn't have
proper permissions to overwrite the file due to the settings in the
antivirus software.
Good luck!
Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor
Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Elise Miller
Sent: Wednesday, January 08, 2003 1:28 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Office XP and mysteriously read-only files
Hi folks,
Does anyone know if the following behavior is a known bug in Office XP
and/or whether there is some kind of fix:
User opens an Office XP document and upon trying to save changes made, a
little box comes up saying the document is read-only or another user is
currently using it. User verifies that the document is NOT open by
another user. User also verifies file attributes on the document and
read-only is not checked. Only way around this is to "Save As" and give
the document a slightly different name. The next day the original
document behaves normally again. No changes to the system between the
two days.
I've had behavior like this both at our office and at one of our clients
(we are a small IT consulting firm).
Thanks!
Elise
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