[mso] Re: Office XP and mysteriously read-only files
- From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 8 Jan 2003 23:40:37 -0600
BINGO!!! That's the antivirus software. They keep files on the drive
with a weird extension like .nai or something like that. Sorry I'm brain
dead and can't come up with the details right now. But find the
extension of those files...delete them and you'll have access
again...and then set the antivirus so it won't lock files out like
this...I've seen this one a ton of times!
Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor
Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Elise Miller
Sent: Wednesday, January 08, 2003 4:02 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Office XP and mysteriously read-only files
Actually I didn't. What permissions settings could be in AV software?
Our client is running Computer Associates eTrust InoculateIT 6.0 for
Small Business Server 2000. I don't remember any permissions settings
in the software. The MS article that Phil posted also referred to AV
software possibly interfering with the save function in Excel.
> -----Original Message-----
> From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx]
> Sent: Wednesday, January 08, 2003 4:56 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Office XP and mysteriously read-only files =20
>=20
> I know a few times when I've seen this, the only workaround we could
come
> up
> with was to have the user copy the file to their local drive, make the
> changes, save the changes, then copy the file back to the network
drive.
>=20
> I know that's a PITA, but I distinctly remember situations where this
was
> the only way we could get it to work. Or, now that I think of it, I
think
> creating a new folder on the network and moving all the files there
also
> worked in some cases.
>=20
> That's about all I can remember....it's been a long time since I
>troubleshot Office on a network.
>=20
> But, Dian mentioned something about it being some permissions in the
AV
> software that was preventing the changes to a network file. Did you
check
> this?
>=20
> Linda
> Publisher ~ ABC ~ All 'Bout Computers
> Owner ~ Linda's Computer Stop http://personal-computer-tutor.com
> FREE MS Office eBook Tutorial
> http://personal-computer-tutor.com/library.htm
>=20
>=20
>=20
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf
> Of Elise Miller
> Sent: Wednesday, January 08, 2003 4:45 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Office XP and mysteriously read-only files =20
>=20
>=20
> I just checked the user's rights and he is not missing any permissions
> on the documents he was working with. This is perplexing. Thanks for
> the article though.
>=20
>=20
>=20
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