Hi Stacey, If I have my facts in order here is the solution. 1. Go into control panel. 2. Hit F to find folder options and hit enter. 3. Go to the view tab. 4. Tab down until you are in a tree view. On my system it is 2 times. 5. Go to the last item which should be "show pop up description for folder and desktop items" and make sure it is set to off. 6. Hit enter on apply and then on ok. HTH rich ----- Original Message ----- From: stacey robinson Subject: Help baloons Hi,I've looked at the jaws window and can't find anything. I need to know how to keep help ballloons from popping up. Any help is appreciated. Thanks, Stacey and GEB dog Chesley