[jaws-uk] Re: Tesco.com

  • From: "Mandy Palmer" <Mandy.Palmer@xxxxxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Tue, 3 Feb 2009 16:02:35 -0000

I know this is a really old e-mail but with the Tesco site, as so many seem
to have this problem, I don't go to view your basket but to full basket and
change stuff in there and then update basket, and it seems to work.




From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of david pritchard
Sent: 08 October 2008 09:28
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Tesco.com


Hi Barbara,


I am a regular user of the Tesco site and have experienced this problem. In
fact I've spent several long phone calls to the support line correcting
orders after this problem occurred!  It seems to happen with no apparent
pattern, usually disappearing by the time I try again.






p.s. I checked this morning and it works fine.


----- Original Message ----- 

From: Barbara Wilson <mailto:barkingbabs@xxxxxxxxxxxxxxx>  

To: jaws-uk <mailto:jaws-uk@xxxxxxxxxxxxx>  

Sent: Tuesday, October 07, 2008 4:34 PM

Subject: [jaws-uk] Tesco.com


Does anyone use Tesco.com to do grocery shopping and if so have they
encountered the following problem while using their Access site?:


Once you have added a quantity to your basket and then view your basket, if
you then change that quantity and Enter on Update Basket, the next page
shows a "Validation Error" And says that the new quantity is not a valid
amount. This only happens sometimes but of course when it does you're stuck!
If anyone has overcome this problem or if it is a site problem rather than
something to do with JAWS, could they let me know.


I'm using JAWS 9 and it happens when using both IE and Firefox.




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