Yes, he is deleting everything. I will suggest firefox. Barbara Get listed, network or find a business at an online directory of businesses owned and run by disabled people and associated support and advisory organisations: www.barkingbabs.co.uk ----- Original Message ----- From: Peter Hallam To: jaws-uk@xxxxxxxxxxxxx Sent: Friday, January 02, 2009 11:27 AM Subject: [jaws-uk] Re: Tesco.com Barbara, This might sound obvious but has he tried deleting everything in the form fields and retyping his details, if this doesn't work perhaps he could try installing Mozilla Firefox, I have found it useful on occasions when, for some unknown reason, Explorer has failed to work properly. Hope this helps, Pete H. ----- Original Message ----- From: Barbara Wilson To: jaws-uk Sent: Friday, January 02, 2009 11:21 AM Subject: [jaws-uk] Tesco.com Thanks for the suggestions re my friend's problems with signing into Tesco.com. He went and changed hhis Internet security settings from medium/high to medium, but on restarting the computer these had reverted back to medium/high. However, I don't think this is the problem as he signed in a couple of weeks ago on the same computer and he has made no changes since that. Any more ideas? He is a bit desperate as his wife is due to have twins in two weeks and not fit to do the supermarket thing! Barbara Get listed, network or find a business at an online directory of businesses owned and run by disabled people and associated support and advisory organisations: www.barkingbabs.co.uk