[jaws-uk] Re: Tesco.com

  • From: "David Russell" <david.russell8@xxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Wed, 8 Oct 2008 09:31:56 +0100


I use the site regularly and have not come across this problem.  It might be
worth deleting the item and putting it back again with the right quantity?
That would appear to be the simplest way around the problem.  It may not
work, but it is worth a try.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On
Behalf Of david pritchard
Sent: 08 October 2008 09:28
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Tesco.com

Hi Barbara,

I am a regular user of the Tesco site and have experienced this problem. In
fact I've spent several long phone calls to the support line correcting
orders after this problem occurred!  It seems to happen with no apparent
pattern, usually disappearing by the time I try again.



p.s. I checked this morning and it works fine.

  ----- Original Message -----
  From: Barbara Wilson
  To: jaws-uk
  Sent: Tuesday, October 07, 2008 4:34 PM
  Subject: [jaws-uk] Tesco.com

  Does anyone use Tesco.com to do grocery shopping and if so have they
encountered the following problem while using their Access site?:

  Once you have added a quantity to your basket and then view your basket,
if you then change that quantity and Enter on Update Basket, the next page
shows a "Validation Error" And says that the new quantity is not a valid
amount. This only happens sometimes but of course when it does you're stuck!
If anyone has overcome this problem or if it is a site problem rather than
something to do with JAWS, could they let me know.

  I'm using JAWS 9 and it happens when using both IE and Firefox.


  Get listed, network or find a business at an online directory of
businesses owned and run by disabled people and associated support and
advisory organisations:

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