[gps-talkusers] Re: A Concerned Sense Nav Customer

  • From: "Tanner, David (DEED)" <David.Tanner@xxxxxxxxxxx>
  • To: "gps-talkusers@xxxxxxxxxxxxx" <gps-talkusers@xxxxxxxxxxxxx>
  • Date: Fri, 22 Oct 2010 09:47:00 -0500

Why not return it and insist on a complete refund since it has been less than 
30 days since you purchased the software?  In addition, in most states you have 
the right to back out of a purchase within 3 days of purchase.


-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx 
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Ricky Prevatte, LMBT 
1154
Sent: Thursday, October 21, 2010 10:16 PM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: A Concerned Sense Nav Customer

I am sure you will get some answers.  I am just as sure I would return it!
----- Original Message ----- 
From: "Keith Bucher" <kbucher@xxxxxxxxxx>
To: <gps-talkusers@xxxxxxxxxxxxx>
Sent: Thursday, October 21, 2010 11:11 AM
Subject: [gps-talkusers] A Concerned Sense Nav Customer


> Hello,
>
>    As the owner of a Voice Sense, and a recent purchaser of
> GW Sense Navigation, I was disturbed and shocked to learn of the parting
> of ways between GW Micro and HIMS today.  Especially when you consider
> that I purchased Sense Nav only two days ago, and wasn't informed of
> what was to occur only two days later.  Had I known, I can assure
> everyone that I would have had reservations.  In fact, I am seriously
> considering returning Sense Nav, for I feel the future of HIMS
> products may very well be on shaky ground now.
>
>    As for Sense Nav, I have the following questions:
>
>    1.  Exactly who will be responsible for any updates in the
> future?
>
>    2.  As someone who has just paid over $1,500 for this product a mere
> 48 hours ago, I believe I have a right to be very concerned.
>
>    3.  Exactly how much is known about this Hims United States office?
>
>    4.  Who will be working there?
>
>    5.  Is it merely a sales or distribution hub, or will they be
> performing repairs on the various HIMS products?
>
>    6.  It took three years, from 2007 until the present time for the
> GPS in the Sense notakers to get updated.  And with GW Micro not
> being connected with these products any longer, is there any reason to
> believe that there will be updates any time in the near future?
>
>    As I said earlier, I'm not happy about purchasing Sense Nav 48 hours
> ago and hearing this news today.
>
>
> Keith
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