[gps-talkusers] Re: A Concerned Sense Nav Customer
- From: "Raul A. Gallegos" <raul@xxxxxxxxxxx>
- To: "gps-talkusers@xxxxxxxxxxxxx" <gps-talkusers@xxxxxxxxxxxxx>
- Date: Fri, 22 Oct 2010 11:23:01 -0400
Hello Paul. This is not correct. GW Micro has never said the HIMS products are
their own. Instead, GW Micro has always said they were the main distributer in
the U.S. Any suggestions, firmware updates, and bugs have always been forwarded
to HIMS and it is them who have always had the final say in the direction of
the products.
Many thanks.
---
Raul A. Gallegos
http://www.asmodean.net
Twitter: rau47
Facebook: http://www.Facebook.com/rgallegos74
On Oct 22, 2010, at 4:48 AM, "Paul Porter" <surfport@xxxxxxxxxxxxxx> wrote:
> I wouldn't worry too much. Hims are selling there products internationally.
> Whilst GW Micro gave the impression that the Hims products were there own,
> they are designed and developed in South Korea. I am sure GW Micro have put
> in a lot of work in improvements but I think Hims will go from strength to
> strength. Hims are very good at listening to customers and implementing
> suggestions quickly.
>
> Regards
>
> Paul Porter
>
> ----- Original Message ----- From: "Keith Bucher" <kbucher@xxxxxxxxxx>
> To: <gps-talkusers@xxxxxxxxxxxxx>
> Sent: Thursday, October 21, 2010 4:11 PM
> Subject: [gps-talkusers] A Concerned Sense Nav Customer
>
>
>> Hello,
>>
>> As the owner of a Voice Sense, and a recent purchaser of
>> GW Sense Navigation, I was disturbed and shocked to learn of the parting
>> of ways between GW Micro and HIMS today. Especially when you consider
>> that I purchased Sense Nav only two days ago, and wasn't informed of
>> what was to occur only two days later. Had I known, I can assure
>> everyone that I would have had reservations. In fact, I am seriously
>> considering returning Sense Nav, for I feel the future of HIMS
>> products may very well be on shaky ground now.
>>
>> As for Sense Nav, I have the following questions:
>>
>> 1. Exactly who will be responsible for any updates in the
>> future?
>>
>> 2. As someone who has just paid over $1,500 for this product a mere
>> 48 hours ago, I believe I have a right to be very concerned.
>>
>> 3. Exactly how much is known about this Hims United States office?
>>
>> 4. Who will be working there?
>>
>> 5. Is it merely a sales or distribution hub, or will they be
>> performing repairs on the various HIMS products?
>>
>> 6. It took three years, from 2007 until the present time for the
>> GPS in the Sense notakers to get updated. And with GW Micro not
>> being connected with these products any longer, is there any reason to
>> believe that there will be updates any time in the near future?
>>
>> As I said earlier, I'm not happy about purchasing Sense Nav 48 hours
>> ago and hearing this news today.
>>
>>
>> Keith
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