[gps-talkusers] Re: A Concerned Sense Nav Customer
- From: "Dianne B. Phelps" <d.bphelps@xxxxxxxxxxx>
- To: <gps-talkusers@xxxxxxxxxxxxx>
- Date: Fri, 22 Oct 2010 13:32:27 -0700
I am feeling as though we just have to take a breath and watch and see how
this all plays out. Because this equipment is so expensive, we all have the
tendency to get nervous when we feel an anchor has been maneuvered away. I
can't tell you how I felt when Telesensory dumped the optacon. But, let's
just see how this plays out. If things aren't managed in a satisfactory way,
then, we will all act accordingly so as not to be burned again.
For me, I have this product now. It is up to date. I have specific herlp for
which I intend using it, and I think it will perform as I wish, and I'll
worry about what's next when I need a what's next. I know this will do what
I am intending for now. We'll just see about the rest.
Dianne B. Phelps
-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Paul Porter
Sent: Friday, October 22, 2010 1:48 AM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: A Concerned Sense Nav Customer
I wouldn't worry too much. Hims are selling there products internationally.
Whilst GW Micro gave the impression that the Hims products were there own,
they are designed and developed in South Korea. I am sure GW Micro have put
in a lot of work in improvements but I think Hims will go from strength to
strength. Hims are very good at listening to customers and implementing
suggestions quickly.
Regards
Paul Porter
----- Original Message -----
From: "Keith Bucher" <kbucher@xxxxxxxxxx>
To: <gps-talkusers@xxxxxxxxxxxxx>
Sent: Thursday, October 21, 2010 4:11 PM
Subject: [gps-talkusers] A Concerned Sense Nav Customer
> Hello,
>
> As the owner of a Voice Sense, and a recent purchaser of
> GW Sense Navigation, I was disturbed and shocked to learn of the parting
> of ways between GW Micro and HIMS today. Especially when you consider
> that I purchased Sense Nav only two days ago, and wasn't informed of
> what was to occur only two days later. Had I known, I can assure
> everyone that I would have had reservations. In fact, I am seriously
> considering returning Sense Nav, for I feel the future of HIMS
> products may very well be on shaky ground now.
>
> As for Sense Nav, I have the following questions:
>
> 1. Exactly who will be responsible for any updates in the
> future?
>
> 2. As someone who has just paid over $1,500 for this product a mere
> 48 hours ago, I believe I have a right to be very concerned.
>
> 3. Exactly how much is known about this Hims United States office?
>
> 4. Who will be working there?
>
> 5. Is it merely a sales or distribution hub, or will they be
> performing repairs on the various HIMS products?
>
> 6. It took three years, from 2007 until the present time for the
> GPS in the Sense notakers to get updated. And with GW Micro not
> being connected with these products any longer, is there any reason to
> believe that there will be updates any time in the near future?
>
> As I said earlier, I'm not happy about purchasing Sense Nav 48 hours
> ago and hearing this news today.
>
>
> Keith
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