I'm sure Jeff Banks can correct me if I'm wrong. The lady I talked to tells me the package contains 16 of each - New rollers- New roller covers (black thing with the groove) New Red rollers (don't know if they have arms too or just rollers) I also understand except for the few complaints we have read here, that they work quite well and have an expected life of a least a year! were the old ones are substantially less than that. I am looking forward to removing one more variable when it comes to looking for thread feed problems. I am trying to look for the positive. I too am not happy being forced into an upgrade when I didn't have problems with the old ones but, from the big corporate viewpoint if you have a better solution and it saves money and tech time trying to solve problems then I guess we should be happy they took the time to research and develop new rollers at all instead of looking at the old rollers as a profit center. I'll keep you all updated. Ron Vinyard Body Cover / Magic Stitches 1-888-435-0176 541-471-1504 fax 471-0427 420 SW H street Grants Pass, OR 97526 info@xxxxxxxxxxxxxxxxxxx www.bodycoverdesign.com ----- Original Message ----- From: David Lindsey <Vector Shirts> To: amayausers@xxxxxxxxxxxxx Sent: Wednesday, October 12, 2005 8:46 AM Subject: [amayausers] Re: Thread feed roller update!! I hope the new rollers really last as long as they say they will because each one cost $5.80 for replacement. David Vector Shirts ----- Original Message ----- From: image embriodery To: amayausers@xxxxxxxxxxxxx Sent: Wednesday, October 12, 2005 11:16 AM Subject: [amayausers] Re: Thread feed roller update!! Thank You Wendy! This just irritates me!! There is nothing wrong with the old rollers and if I am not mistaken people have been complaining about the new ones, aren't they? What if not all of my rollers need to be replaced? What is the upgrade? Thanks, LuAnn ----- Original Message ----- From: Itchin To Stitch To: amayausers@xxxxxxxxxxxxx Sent: Wednesday, October 12, 2005 10:29 AM Subject: [amayausers] Re: Thread feed roller update!! That really irritates me. They aren't going to offer the old roller so basically we are FORCED to pay $95 to upgrade??? I don't like that at all!!!!! I have never had that much trouble with the old system and do not like being forced into spending my hard earned money on something that is unecessary. Wendy Solomonson Itchin' To Stitch Arlington, MN (507)964-2224 ----- Original Message ----- From: Body Cover To: amayausers@xxxxxxxxxxxxx Sent: Tuesday, October 11, 2005 4:56 PM Subject: [amayausers] Thread feed roller update!! Hey all, Just thought I'd drop in again and let every one know that didn't know (like me) but, I just had ordered this morning from Melco, some of the old thread feed rollers. and they called back later to tell me that Melco is no longer selling the old thread feed rollers. if you need some you either need to know someone who will sell you some of their extras or make your own, OR, upgrade for $95 to the new system. So hopefully all will go well when our first set shows up in a few days. I didn't realize that they were not going to support both systems. since I don't have much trouble with the old system. So just an FYI for anyone that might have needed more. you'll need to switch to the new system. Ron Vinyard Body Cover / Magic Stitches 1-888-435-0176 541-471-1504 fax 471-0427 420 SW H street Grants Pass, OR 97526 info@xxxxxxxxxxxxxxxxxxx www.bodycoverdesign.com