Debbie, Glad I could help, I'm still a newbie too (8 months). It just so happens I am in the process of replacing my old rollers for new and have 4 sets of them sitting here on my desk to install, that's the reason I knew the answer. My highly technical description of "the little arm the red roller is on" must have cracked up some of our techs on the list. But in the end you know what I meant:-). Cheryl Rotter Team Sports Ink 5111 Grumann Dr. Ste #1B Carson City, NV 89706 775-884-3550 -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of r.rinehartsr Sent: Monday, October 17, 2005 12:20 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Thread feed roller update!! Thanks Cheryl!!! It is very trying being such a newbie!!!! Thanks again, Debbie in Indiana ----- Original Message ----- From: Cheryl Rotter <mailto:tsiemb@xxxxxxxxxxxxx> To: amayausers@xxxxxxxxxxxxx Sent: Monday, October 17, 2005 11:29 AM Subject: [amayausers] Re: Thread feed roller update!! Debbie, If you lift up the little arm that has the red roller attached to it and peek under the arm of the red thread roller, the rubber should show through as a bright yellow (new ones) not black rubber.(old ones) cr Cheryl Rotter Team Sports Ink 5111 Grumann Dr. Ste #1B Carson City, NV 89706 775-884-3550 -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of r.rinehartsr Sent: Sunday, October 16, 2005 5:58 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Thread feed roller update!! Hey Ed, Can you tell me if I just bought my Amaya the middle of this past August, does it have the new rollers or the old. All I can see is the red roller. Thanks, Debbie in Indiana ----- Original Message ----- From: e3m@xxxxxxx To: amayausers@xxxxxxxxxxxxx Sent: Sunday, October 16, 2005 4:18 AM Subject: [amayausers] Re: Thread feed roller update!! Hey guys. Ed Orantes here. As for the new rollers, I was excited to learn of the improvements made to the entire thread feed roller system, not only the roller itself. If you didn't have any issues with your rollers before, replacing them periodically or not, then you shouldn't have any issues with the improved rollers as well. And if you did have issues with the previous rollers, then you'll really like the changes. Sure there's an initial cost with the yellow rollers, however in time, you should see a cost savings with respect to replacing them. Know that the current thread feed roller outer surface is yellow in color, no longer black, and improvements have been made in the rubber material, hub or axle of the roller, larger opening in the window of the new roller cover and ridges exist along the edge of the red pressure roller on top to add grippage(?) to the thread. So you see, it's not simply just a new roller but more an improved roller system. So when it's time to order more rollers, be sure to ask for the kit and not the only the rollers themselves. I've been using mine for several months now, not including time lost from Storm Runnin', and am pleased with what I see. Only precautions are to keep them free from oil and grease on the rubber surface. ...Which we should be observing no matter what rollers we're using. Also note that with the improved thread grippage(?), good results have been found running with a Material Thickness setting approximately one digit higher than with the older black rollers. The thread feed rollers serve two purposes.. one) to deliver the thread needed prior to the stitch, and two) holding on to the thread (without slippage) as the take up lever rises to the top of it's stroke to tighten the knot formed between the thread and bobbin on the underside of the garment. I only saw this "upgrade" as a positive and looked forward to having my Amayas equipped just as the latest machines. Just my thoughts.. Ed Orantes Amaya Tech and Tree Cutting & Trash Hauling Services New Orleans, La. 504-258-6260 -------------- Original message from "Lee or Terri Hoover" <lhoover2@xxxxxxxxxxxxxxxx>: -------------- Ron, Thanks for the info and focusing on the positive. Terri _____ From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Body Cover Sent: Wednesday, October 12, 2005 11:36 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Thread feed roller update!! I'm sure Jeff Banks can correct me if I'm wrong. The lady I talked to tells me the package contains 16 of each - New rollers- New roller covers (black thing with the groove) New Red rollers (don't know if they have arms too or just rollers) I also understand except for the few complaints we have read here, that they work quite well and have an expected life of a least a year! were the old ones are substantially less than that. I am looking forward to removing one more variable when it comes to looking for thread feed problems. I am trying to look for the positive. I too am not happy being forced into an upgrade when I didn't have problems with the old ones but, from the big corporate viewpoint if you have a better solution and it saves money and tech time trying to solve problems then I guess we should be happy they took the time to research and develop new rollers at all instead of looking at the old rollers as a profit center. I'll keep you all updated. Ron Vinyard Body Cover / Magic Stitches 1-888-435-0176 541-471-1504 fax 471-0427 420 SW H street Grants Pass, OR 97526 info@xxxxxxxxxxxxxxxxxxx www.bodycoverdesign.com <http://www.bodycoverdesign.com/> ----- Original Message ----- From: David Lindsey <mailto:david@xxxxxxxxxxxxxxxx> <Vector Shirts> To: amayausers@xxxxxxxxxxxxx Sent: Wednesday, October 12, 2005 8:46 AM Subject: [amayausers] Re: Thread feed roller update!! I hope the new rollers really last as long as they say they will because each one cost $5.80 for replacement. David Vector Shirts ----- Original Message ----- From: image embriodery <mailto:imageembroidery@xxxxxxxxxx> To: amayausers@xxxxxxxxxxxxx Sent: Wednesday, October 12, 2005 11:16 AM Subject: [amayausers] Re: Thread feed roller update!! Thank You Wendy! This just irritates me!! There is nothing wrong with the old rollers and if I am not mistaken people have been complaining about the new ones, aren't they? What if not all of my rollers need to be replaced? What is the upgrade? Thanks, LuAnn ----- Original Message ----- From: Itchin To Stitch <mailto:itchin@xxxxxxxxxxxxxxx> To: amayausers@xxxxxxxxxxxxx Sent: Wednesday, October 12, 2005 10:29 AM Subject: [amayausers] Re: Thread feed roller update!! That really irritates me. They aren't going to offer the old roller so basically we are FORCED to pay $95 to upgrade??? I don't like that at all!!!!! I have never had that much trouble with the old system and do not like being forced into spending my hard earned money on something that is unecessary. Wendy Solomonson Itchin' To Stitch Arlington, MN (507)964-2224 ----- Original Message ----- From: Body Cover <mailto:info@xxxxxxxxxxxxxxxxxxx> To: amayausers@xxxxxxxxxxxxx Sent: Tuesday, October 11, 2005 4:56 PM Subject: [amayausers] Thread feed roller update!! Hey all, Just thought I'd drop in again and let every one know that didn't know (like me) but, I just had ordered this morning from Melco, some of the old thread feed rollers. and they called back later to tell me that Melco is no longer selling the old thread feed rollers. if you need some you either need to know someone who will sell you some of their extras or make your own, OR, upgrade for $95 to the new system. So hopefully all will go well when our first set shows up in a few days. I didn't realize that they were not going to support both systems. since I don't have much trouble with the old system. So just an FYI for anyone that might have needed more. you'll need to switch to the new system. Ron Vinyard Body Cover / Magic Stitches 1-888-435-0176 541-471-1504 fax 471-0427 420 SW H street Grants Pass, OR 97526 info@xxxxxxxxxxxxxxxxxxx www.bodycoverdesign.com <http://www.bodycoverdesign.com/>