[TechAssist] Re: bad checks??
- From: "John @ Myers TV" <myers_tv@xxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 5 Aug 2004 07:36:20 -0400
I had one job where the customer paid only after I sent her account to
collections.
About 5 years later, I accepted another call from her. You guessed it, her
check bounced. I got paid for it, but a year or two later, when she called
for service, I refused the job. She couldn't understand why. She even
offered to pay cash.
Too bad, I was the only one left in the area that would touch a Mag T809
chassis.
John Myers
Myers TV Service Since 1984
Alliance, OH
ph 330-821-6545
myers_tv@xxxxxxxxxxxxx
www.alliancetvrepair.com
----- Original Message -----
From: "Technotronic Dimensions" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, August 04, 2004 10:11 PM
Subject: [TechAssist] Re: bad checks??
> Whats great about this Business, is these people , I call em "Tekkie Wanna
> Be's" Who diagnose the set themselves, and only want you to do the labor
> Work at a cheaper Rate because the Diagnosis part is "completed" ~
> dont always make the right call. So you may very well do what they ask,
and
> not examine the TV for other Common issues known by experience with that
> Model, and they wind up having more problems down the road, where you
could
> have solved them right there as a normal Repair call.
>
> Now, if they dont pay you, it makes it worse for them, because now you
have
> the ball in your hands with knowledge of the previous symptoms, and they
> have to risk taking it to another Shop who may not be as failiar with that
> chassis as you are, so in the end these "scammers" wind up in a bigger
hole
> than they started in , believe me....they always do and always will,
weather
> they chose you or someone else.
>
> I have someone local asking me to come to their house for a Service Call
on
> their PC, and they already have issued me (1) bounced Check. They did
> eventually pay me the Returned check Fee, and actual amount, plus they
gave
> me other compensation as well, but they were angry about doing it......and
> sent me a nasty letter
> implying that I made them feel Stupid. Well, I never expected to hear from
> them ever, but now they want a Service call, and will gladly pay me Friday
> for services rendered today, and I have a hard time believing it. Can ya
> blame me? LOL.
>
>
>
> Steve Hearns
> Technotronic Dimensions, NY [USA]
> WWW.TECHNOTRONIC-DIMENSIONS.COM
> 1-877-817-9885 (Voice / Fax Toll Free - US Only)
>
>
> ----- Original Message -----
> From: <gulftech@xxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, August 04, 2004 9:49 PM
> Subject: [TechAssist] Re: bad checks??
>
>
> Bill,
>
> I like your idea. Although it is easy to say this is a cheater and a
> thief--which he is-- it is a way to get over it and not lose sleep over
> it.
>
> I had a customer a few weeks ago that asked me to change the fluid on his
> Magnavox PTV. I quoted him a price and was very specific that that was
> the price to only replace the fluid and clean the crt's. It turned into
> the TV from hell. I forgot to mention that he thought he would clean the
> lens, and spilled fluid from one of the crt's. When he realized he was
> in over his head, he called me. He did tell me what he did.
>
> This TV was the kind that required the most intensive labor to change the
> fluid. I worked about 12 hours to do the job, and was finally rewarded
> with a satisfactory picture, but needing convergence adjustments more
> than the normal. I had already lost money on the job, so let it go with
> the notice that major convergence alignment would be necessary to improve
> the pix. I charged him exactly what I told him in advance. I made the
> stupid decision to allow a neighbor to pick it up, with him promising to
> pay the next morning.
>
> You guessed it. He was not happy with the outcome, even saying I didn't
> change the fluids. I told him I would not take back the TV, that I had
> done exactly what he asked to be done, and that if he failed to pay, he
> would have his own conscience to deal with. I would not even accept the
> TV back to do more work without payment of his bill and agreement for
> additional labor.
>
> I will never be paid what is due to me. I am at peace at that. I did
> what was asked at more than I bargained for. I don't want to own the
> sucker, so I feel it is best that he deal with his own conscience. I can
> face myself in the mirror knowing I did the proper thing. That is more
> important than money.
>
> The suggestion you gave is so shallow that the customer will know it. It
> tells him he won the cost of the repair, but has no bragging rights. He
> can never tell anyone he was cheated, because it cost him nothing. He
> only has himself to face, and that can be the worst thing he could hope
> for.
>
> My customer cost me far more than $75.00. I don't care. I know I did
> the right thing and he has to live with it. Cost of doing business with
> crooked people. I can sleep well.
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL 32563
> 850-934-8324 (voice) 850-932-0819 (fax)
>
> On Wed, 04 Aug 2004 17:40:56 -0500 Bill Boyd <billstvs2@xxxxxxxxxxx>
> writes:
> > Larry,
> >
> > The best way to handle this is make a copy of the original invoice,
> > write across the front
> >
> > " Congratulations, You have won our 'Christmas in July' drawing.
> > Your bill is paid in full (good for this repair only)."
> >
> > Mail it to him. He can't bad mouth you
> > and you won't loose any sleep over it.
> >
> > It took me a few years to learn this.
> >
> > HTH
> > Bill
> > Bill's TV Service
> > Sulphur Springs, TX 75482
> >
> >
> > >Date: Wed, 04 Aug 2004 11:14:58 -0400
> > >From: larry <schntv@xxxxxxxxxxxx>
> > >Subject: [TechAssist] bad checks??
> > >
> > >
> > >i had an experience i didnt know how to solve.
> > >i repaired a tv, customer picked up and paid 75 with check.
> > >10 days later i get a letter from my bank saying they withdrew
> > >the 75 from my account because the check was stop payment.
> > >i called the customer and would always be told the man wasnt home,
> > >finally i did talk to him a week later.
> > >he said he stooped payment because he didnt think it was good
> > >enough picture.
> > >i said why didnt you call me , or bring it back , so i could
> > >make it right.
> > >at least let me have my parts back.
> > >he said no.
> > >and that i should take him to court for the 75 if i like. and
> > >hung up.
> > >i contacted my attorney, who said forget it , you been screwed.
> > >the set probably works fine and he knows you cant afford to
> > >sue him.
> > >and since then i found that he could have also stooped payment
> > >on a credit card if he had used one.
> > >are there any answers to this type of problem???
> > >Larry
> > >
> > >
> > >
> > >
> > >
> > >--
> > >Schneider TV & Electronic Inc.
> > >5415 N. Wooster ave.
> > >Dover, Ohio 44622 www.geocities.com/schntv2000/
> > >330-343-0768 FCC. first class & Extra class K8WLY
> > >
> > >v20
> >
> >
> >
> >
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