Penelope I originally asked for a format program to erase the drive. Instead I was told to restore the PC. John said I needed the DVD to do this. Now charity. Psychiatrist try to correct alternate life style. That is not the patient intention. The building management will take care of the pc. They put down dying animals. HOW DO I REMOVE THE OS AND TRASH? Signature on file HOW DO I REMOVE THE OS AND TRASH? Please explain this question.