--- On Tue, 11/2/10, Penelope Wallace <penpal70@xxxxxxx> wrote Huh? I am so confused I thought you wanted to get the DVD player opened now it sounds like you want to restore the computer. Sounds like a good hammer and some strength would take care of this baby then give it the old heave hoe! (Tongue in cheek!) Some things are just not worth this much trouble. Excuse me I am going back to the original mail and see if I can make some sense out of this. Penelope I originally asked for a format program to erase the drive. Instead I was told to restore the PC. John said I needed the DVD to do this. Now charity. Psychiatrist try to correct alternate life style. That is not the patient intention. The building management will take care of the pc. They put down dying animals. HOW DO I REMOVE THE OS AND TRASH? Signature on file