I couldn't get anyone to show me how to do it. So I sent mine back. We just let him pick after himself when he chooses to do so. I don't even correct any more. The problem is what he likes to do and I let it happen. I don't like to stress out all the time. I sure hope the next dog I get doesn't take this on. Drives me crazy. Dar Dar www.mypowermall.com/biz/home/5779 every saint has a past every sinner has a future