The contacts issue is one of the reasons I have elected not to use rechargeable batterries in the BP. I know many do with no problem but I figure the less I mess with the contacts, the better. Lou ----- Original Message ----- From: "Tiffany H. Jessen" <tjessen@xxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, December 15, 2005 9:57 AM Subject: [bookport] Re: the d e f command > I'm not saying this is a large majority, but more than once I have heard a > big mention, or at least a concern about bent battery contacts. Thus either > having to unbend them back into shape, (eventually this won't last for ever) > or worse having to send it back to APH for repair. At some point many months > back there was a big discussion about the battery contacts they use now > verses replacing them with the spring like contacts. Many people were more > opposed to the spring ones because they not only lose their springiness, but > when attempting to unflatten them they can break off more easily. > Now, my question is if there is some other material or stronger spring which > you can actually put behind the contacts we have now in order to better > support it. Obviously it would have to be something safe or at least fairly > heat resistant to be near the battery and circuitry of the machine, but even > if it costs a little money, if it can save you from having to be two months > without it you are much better off. > I have not yet had a problem with either the D-E-F command nor bent > contacts, but if I had to live two months, or even two weeks, without my > Book Port I would not be very happy. > > ----- Original Message ----- > From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Thursday, December 15, 2005 7:46 AM > Subject: [bookport] Re: the d e f command > > > > Hi Marvin. > > > > I apologize that it took two months to get your Book Port repaired. > > That is not the norm, and we are working to decrease the time that any > > unit must be out of its owner's posession. > > > > Unfortunately, we do not know that the DEF command was actually the > > problem. This would most likely have happened even if you hadn't used > > the command. What probably happened is that the battery contacts were > > slightly bent and as the unit was booting up after the battery change, > > the batteries lost contact for a brief time. > > > > > >>>> mjslipp@xxxxxxxxxxxxxx Thursday, December 15, 2005 1:33:29 AM >>> > > This is Marvin Kotler. I had a book port for 16 months. In all that > > time, I used the d e f command without difficulties. Then one time when > > the batteries were low, I used this command again and the book port went > > south. I had to send it in for repair and it took two months to get it > > back. I was told to use the d e f command at my own risk. So, who > > knows what happened. It is now working again properly; everyone have a > > happy holidays. > > > >