[bookport] Re: the d e f command
- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 15 Dec 2005 07:46:23 -0500
Hi Marvin.
I apologize that it took two months to get your Book Port repaired.
That is not the norm, and we are working to decrease the time that any
unit must be out of its owner's posession.
Unfortunately, we do not know that the DEF command was actually the
problem. This would most likely have happened even if you hadn't used
the command. What probably happened is that the battery contacts were
slightly bent and as the unit was booting up after the battery change,
the batteries lost contact for a brief time.
>>> mjslipp@xxxxxxxxxxxxxx Thursday, December 15, 2005 1:33:29 AM >>>
This is Marvin Kotler. I had a book port for 16 months. In all that
time, I used the d e f command without difficulties. Then one time when
the batteries were low, I used this command again and the book port went
south. I had to send it in for repair and it took two months to get it
back. I was told to use the d e f command at my own risk. So, who
knows what happened. It is now working again properly; everyone have a
happy holidays.
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