I'm not saying this is a large majority, but more than once I have heard a
big mention, or at least a concern about bent battery contacts. Thus either
having to unbend them back into shape, (eventually this won't last for ever)
or worse having to send it back to APH for repair. At some point many months
back there was a big discussion about the battery contacts they use now
verses replacing them with the spring like contacts. Many people were more
opposed to the spring ones because they not only lose their springiness, but
when attempting to unflatten them they can break off more easily.
Now, my question is if there is some other material or stronger spring which
you can actually put behind the contacts we have now in order to better
support it. Obviously it would have to be something safe or at least fairly
heat resistant to be near the battery and circuitry of the machine, but even
if it costs a little money, if it can save you from having to be two months
without it you are much better off.
I have not yet had a problem with either the D-E-F command nor bent
contacts, but if I had to live two months, or even two weeks, without my
Book Port I would not be very happy.
----- Original Message -----
From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Thursday, December 15, 2005 7:46 AM
Subject: [bookport] Re: the d e f command
Hi Marvin.
I apologize that it took two months to get your Book Port repaired. That is not the norm, and we are working to decrease the time that any unit must be out of its owner's posession.
Unfortunately, we do not know that the DEF command was actually the problem. This would most likely have happened even if you hadn't used the command. What probably happened is that the battery contacts were slightly bent and as the unit was booting up after the battery change, the batteries lost contact for a brief time.
mjslipp@xxxxxxxxxxxxxx Thursday, December 15, 2005 1:33:29 AM >>>This is Marvin Kotler. I had a book port for 16 months. In all that time, I used the d e f command without difficulties. Then one time when the batteries were low, I used this command again and the book port went south. I had to send it in for repair and it took two months to get it back. I was told to use the d e f command at my own risk. So, who knows what happened. It is now working again properly; everyone have a happy holidays.
