[amayausers] Re: Presser Foot
- From: John Yaglenski <john@xxxxxxxxxxxxx>
- To: amayausers@xxxxxxxxxxxxx
- Date: Wed, 30 Mar 2005 11:56:24 -0500
Oops. Sorry for the typos. That's what I get for replying from my cell
phone.
On Wed, 30 Mar 2005 11:54 am, John Yaglenski wrote:
> Herb:
>
> I would agree. Since these machines have continiously been refined
> since their release, it would be a good thing for melco to start an opt
> in mailing list (not discussion list) to notify customers when upgrades
> are release hardware and software wise.
>
> It only seems to make sense that if hardware or software issues were
> corrected that makes the amaya even better a machine, that melco would
> want that in the hands of those of us who believe in the product. The
> the owner could decide if the upgrade is worth it or if their machine
> is
> sewing fine without it...
>
> In the end, happy clients lead to more referrals and more heads
> purchased. Either way, its better to keep everyone informed.
>
> John
>
>
> On Wed, 30 Mar 2005 11:40 am, HK Acree wrote:
>> Wendy,
>> You are about to open a Pandora's box. Melco is continually
>> upgrading/changing both the hardware and software to create a better
>> mousetrap. As owners I agree it would be great to be notified as these
>> changes are made, specifically in the area of maintenance. If you
>> recall way
>> back when you first started, the maintenance procedure was way
>> different
>> than what it is now. Some of the lubrication we did then is not even
>> addressed with the newer versions. I think as upgraded
>> parts/procedures
>> are
>> developed they should notify us and at least give us the choice as to
>> spend
>> the $$$$ or not. One thing about doing business, if you don't stay in
>> touch
>> with your customers, pretty quick you don't have any. Just my
>> thoughts.
>>
>> Herb
>> Royal Embroidery
>> ----- Original Message -----
>> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
>> To: <amayausers@xxxxxxxxxxxxx>
>> Sent: Wednesday, March 30, 2005 8:27 AM
>> Subject: [amayausers] Re: Presser Foot
>>
>>
>>> My machine is still under warranty too! I just had a tech out for
>>> service
>>> so
>>> it would have been nice to have this upgrade at that time. That
>>> really
>>> chaps
>>> my behind!!!! Maybe Jeff can shed some light on why we don't learn
>>> about
>>> these upgrades that are available while our machines are still under
>>> warranty. Maybe a policy change at Melco. I'm not sure I'm happy
>>> about
>>> having to ask for something I feel I should be notified about.
>>> Communication
>>> is such a key element and it's good customer service too as far as
>>> I'm
>>> concerned. Anyone know anything more about this???
>>> Wendy Solomonson
>>> Itchin' To Stitch
>>> Arlington, MN
>>> (507)964-2224
>>> ----- Original Message -----
>>> From: <DLCompton@xxxxxxx>
>>> To: <amayausers@xxxxxxxxxxxxx>
>>> Sent: Tuesday, March 29, 2005 9:14 AM
>>> Subject: [amayausers] Re: Presser Foot
>>>
>>>
>>>>
>>>> My replacement was at no cost (it was still under the 2 yr
>>>> warranty)....of
>>>> course I had to pay for the service call! :-)
>>>>
>>>>
>>>> Dorothy Compton
>>>> Bee Embroidered
>>>> _www.BeeEmbroidered.com_ (http://www.beeembroidered.com/)
>>>> (916) 635-7467
>>>> Rancho Cordova, CA
>>>>
>>>>
>>>> In a message dated 3/28/2005 3:59:52 PM Pacific Standard Time,
>>>> itchin@xxxxxxxxxxxxxxx writes:
>>>>
>>>> I purchased my machine in September of '03. Looks like I have the
>>>> old
>>> style
>>>> foot, flat across the bottom. Do you know if upgrades are at no
>>>> cost or
>>> do
>>>> we pay?
>>>> Wendy Solomonson
>>>> Itchin' To Stitch
>>>> Arlington, MN
>>>> (507)964-2224
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
> ----
> John Yaglenski
> President/Chief Executive Officer
> Levelbest Communications
>
> i: http://www.levelbest.com
> e: john@xxxxxxxxxxxxx
>
> active website design . web hosting . content driven websites
----
John Yaglenski
President/Chief Executive Officer
Levelbest Communications
i: http://www.levelbest.com
e: john@xxxxxxxxxxxxx
active website design . web hosting . content driven websites
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