[access-uk] Re: RNIB Overdrive

  • From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 20 Dec 2014 16:39:58 -0000

Is the answer to that question not that as long as we have Overdrive, we can't have Daisy? 


Iain
-----Original Message----- From: Steve Nutt 
Sent: Saturday, December 20, 2014 4:15 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive

Hi Carol,

She has answered that question to be fair, but not mine.  My question is why
remove the Daisy files from downloads?

All the best

Steve

--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Carol.Pearson29@xxxxxxxxxxxxxx
Sent: 19 December 2014 16:11
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive

OK Derek,

She's gone as far as she is going to but still doesn't address my question
of the "**NEW**" books, whether there will be new ones in Daisy.  However, I

am not taking this further on list.

Carol P
----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, December 19, 2014 12:21 PM
Subject: [access-uk] Re: RNIB Overdrive



Carol
Louisa did say:

"There is no change to the Talking Book Service and Talking Books
will   continue to be available in DAISY CD and USB stick."

Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx
Sent: Thursday, December 18, 2014 10:51 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive

Sorry, Louisa, I suggest your response is still hiding behind the
lines of
writing!

Please tell us, will there be ongoing new Daisy titles added to the
library
or not?  Surely, my question is simple enough!

Carol P
**&NEW** Daisy books.  You have left the information open to
interpretation
and from your message I still am not assured we will get new Daisy
books.

Carol P
----- Original Message ----- From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 18, 2014 5:13 PM
Subject: [access-uk] Re: RNIB Overdrive



Hi Carol,

There is no change to the Talking Book Service and Talking Books

will

continue to be available in DAISY CD and USB stick. We are also

growing

the number of titles produced, which will also be available on RNIB
Overdrive.

Best, Louisa.


Louisa Muhsin

RNIB Overdrive - now available from RNIB online shop

Reading Services Digital Manager, Solutions Team

RNIB (Royal National Institute of Blind People)
105 Judd Street, London WC1H 9NE

M: 07748 147309
e: louisa.muhsin@xxxxxxxxxxx
w: www.rnib.org.uk

Join us on Facebook: www.facebook.com/rnibuk
Follow us on twitter: www.twitter.com/rnib

Have you listened to RNIB's Insight Radio today ? Join us on

Freeview 730,

online at www.insightradio.co.uk via the TuneIn or Radio Player apps

or on

Sky 888.


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On

Behalf

Of Carol.Pearson29@xxxxxxxxxxxxxx
Sent: 18 December 2014 16:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive

Louisa,

I appreciate you have responded to all queries but answered all
questions -
I don't think so.  I am still not clear whether we will continue to

have

new
titles in Daisy format available.

I can take this to a public forum meeting if you wish, or you could

just

give me a straightforward and definitely factual answer here.

Thank you.

Carol P
----- Original Message ----- From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 18, 2014 10:43 AM
Subject: [access-uk] Re: RNIB Overdrive



Hi Richard,

I responded to all queries yesterday. As I said before, we have a

lot of

users who are really enjoying the service. I quite appreciate that

this

service isn't for everybody and that is why we have DAISY CDs and

USB

sticks available to access the same catalogue but in a different

format.


If you are not happy with the service then please email me directly

and I

will arrange a refund for you, should this be required, if you

don't want

to receive the other formats available.

The forums are checked on a regular basis but please feel free to

email

me
or contact the Overdrive team (overdrive@xxxxxxxxxxx) and we will

be able

to respond to your query directly.

Many thanks,
Louisa.


Louisa Muhsin

RNIB Overdrive - now available from RNIB online shop

Reading Services Digital Manager, Solutions Team

RNIB (Royal National Institute of Blind People)
105 Judd Street, London WC1H 9NE

M: 07748 147309
e: louisa.muhsin@xxxxxxxxxxx
w: www.rnib.org.uk

Join us on Facebook: www.facebook.com/rnibuk
Follow us on twitter: www.twitter.com/rnib

Have you listened to RNIB's Insight Radio today ? Join us on

Freeview

730,
online at www.insightradio.co.uk via the TuneIn or Radio Player

apps or

on
Sky 888.


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On

Behalf

Of Richard Godfrey-McKay
Sent: 18 December 2014 10:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive

What is so amazing to me is that, apart from Louisa's mails - which
haven't
properly addressed the dissatisfaction being expressed - RNIB has

failed

to
respond to the considerable degree of concern being expressed by a

group

of
technically very competent users on this list.

It seems to me that RNIB has taken a decision without taking into
consideration the views of its service users - as expressed on this



list -
and it has certainly not responded to the criticism of the

arrangements

which it has made.

Louisa, could you or someone else within the organisation please

oblige?


Richard

Richard Godfrey-McKay

Telephone: 01738-445 880

Mobile: 07791 452 593


** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq



To report this e-mail as Spam, please forward it to:
spam@xxxxxxxxxxxxxxx


--

Right now, only a third of UK eye clinics have qualified sight loss
advisers. Act now for change: http://rnib.in/1uX61z8

--


DISCLAIMER:

NOTICE: The information contained in this email and any attachments

is

confidential and may be privileged.  If you are not the intended
recipient you should not use, disclose, distribute or copy any of

the

content of it or of any attachment; you are requested to notify the
sender immediately of your receipt of the email and then to delete

it

and any attachments from your system.

RNIB endeavours to ensure that emails and any attachments generated

by

its staff are free from viruses or other contaminants.  However, it
cannot accept any responsibility for any  such which are

transmitted.

We therefore recommend you scan all attachments.

Please note that the statements and views expressed in this email

and

any attachments are those of the author and do not necessarily

represent

those of RNIB.

RNIB Registered Charity Number: 226227

Website: http://www.rnib.org.uk



This message has been scanned for viruses by Websense Hosted

Security -

http://www.websense.com/content/HostedEmailSecurity.aspx

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq




** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq




** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq




** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq



** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq 
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts:

  1. Home
  2. access-uk
  3. Archive
  4. 12-2014