[access-uk] Re: RNIB Overdrive
- From: "Janet Bell" <janet@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 15 Sep 2014 19:05:47 +0100
actually eleanor I would have said that they should have trained their staff
before now.
janet
From: Eleanor Martha Burke
Sent: Monday, September 15, 2014 6:55 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive
I sent an e-mail before 5.00am and had an auto reply saying they would get back
to me within 48 hours. I think that is reasonable given that when I phoned the
Talking Book library 5 times this afternoon and each time got cut off, I then
phoned the hellpline and was informed that all Talking Book Library staff were
on training until Friday morning!!! and that was why I had o joy with being put
through. Surely they should have left at least one person to man the phone!
----- Original Message -----
From: David Quarmby
To: access-uk@xxxxxxxxxxxxx
Sent: Monday, September 15, 2014 5:57 PM
Subject: [access-uk] Re: RNIB Overdrive
I think they will say they were overwhelmed with the demand as I am still
waiting for them to get back to me too.
I did get a welcome email which asked me to confirm my home address and that
I was blind but nothing since I replied just before 4 pm.
regards
David Quarmby
quarmby@xxxxxxxxxxxx
07736 087019
KVIN, Edith Key Centre, 8 Upperhead Row, Huddersfield HD1 2JN
Directions: turn immediatley right after leaving the bus station main
entrance, we are located at the fourth door on the right,access is through an
automatic door into reception.
www.kvin.org.uk
www.tail.org.uk
----- Original Message -----
From: Alistair Kelly
To: access-uk@xxxxxxxxxxxxx
Sent: Monday, September 15, 2014 5:53 PM
Subject: [access-uk] RNIB Overdrive
Hi folks,, well spent my £50 for overdrive, what now?I thought perhaps I
might have gotten a welcome e mail or “getting started” pack? As yet? zilch! am
I doing something wrong? also thought I may get user name and password,
nothing as yet, so how should it work after purchase?
Thanks
alistair
------------------------------------------------------------------------------
This email is free from viruses and malware because avast! Antivirus
protection is active.
Other related posts: