[access-uk] Re: RNIB Overdrive
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 19 Dec 2014 16:53:57 -0000
Hi Louisa
You saide
"Yes we are actively growing our Talking Book collection and this
will go across all format options including DAISY."
Does Braille get included?
So any books as a talking book will also be in Braille!
Hope I have this right.
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Muhsin, Louisa
Sent: Friday, December 19, 2014 4:21 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive
Hi Carol,
Yes we are actively growing our Talking Book collection and this will
go across all format options including DAISY. I emailed you this
morning when I read you couldn't read my reply to you yesterday, I've
BCC'd you into this reply so hopefully you receive this.
Kind regards,
Louisa.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx
Sent: 19 December 2014 16:11
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive
OK Derek,
She's gone as far as she is going to but still doesn't address my
question
of the "**NEW**" books, whether there will be new ones in Daisy.
However, I
am not taking this further on list.
Carol P
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, December 19, 2014 12:21 PM
Subject: [access-uk] Re: RNIB Overdrive
> Carol
> Louisa did say:
>
> "There is no change to the Talking Book Service and Talking Books
> will continue to be available in DAISY CD and USB stick."
>
> Derek
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx
> Sent: Thursday, December 18, 2014 10:51 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: RNIB Overdrive
>
> Sorry, Louisa, I suggest your response is still hiding behind the
> lines of
> writing!
>
> Please tell us, will there be ongoing new Daisy titles added to the
> library
> or not? Surely, my question is simple enough!
>
> Carol P
> **&NEW** Daisy books. You have left the information open to
> interpretation
> and from your message I still am not assured we will get new Daisy
> books.
>
> Carol P
>
> ----- Original Message -----
> From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Thursday, December 18, 2014 5:13 PM
> Subject: [access-uk] Re: RNIB Overdrive
>
>
>> Hi Carol,
>>
>> There is no change to the Talking Book Service and Talking Books
> will
>> continue to be available in DAISY CD and USB stick. We are also
> growing
>> the number of titles produced, which will also be available on RNIB
>> Overdrive.
>>
>> Best, Louisa.
>>
>>
>> Louisa Muhsin
>>
>> RNIB Overdrive - now available from RNIB online shop
>>
>> Reading Services Digital Manager, Solutions Team
>>
>> RNIB (Royal National Institute of Blind People)
>> 105 Judd Street, London WC1H 9NE
>>
>> M: 07748 147309
>> e: louisa.muhsin@xxxxxxxxxxx
>> w: www.rnib.org.uk
>>
>> Join us on Facebook: www.facebook.com/rnibuk
>> Follow us on twitter: www.twitter.com/rnib
>>
>> Have you listened to RNIB's Insight Radio today ? Join us on
> Freeview 730,
>> online at www.insightradio.co.uk via the TuneIn or Radio Player
apps
> or on
>> Sky 888.
>>
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf
>> Of Carol.Pearson29@xxxxxxxxxxxxxx
>> Sent: 18 December 2014 16:13
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: RNIB Overdrive
>>
>> Louisa,
>>
>> I appreciate you have responded to all queries but answered all
>> questions -
>> I don't think so. I am still not clear whether we will continue to
> have
>> new
>> titles in Daisy format available.
>>
>> I can take this to a public forum meeting if you wish, or you could
> just
>> give me a straightforward and definitely factual answer here.
>>
>> Thank you.
>>
>> Carol P
>>
>> ----- Original Message -----
>> From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Thursday, December 18, 2014 10:43 AM
>> Subject: [access-uk] Re: RNIB Overdrive
>>
>>
>>> Hi Richard,
>>>
>>> I responded to all queries yesterday. As I said before, we have a
> lot of
>>> users who are really enjoying the service. I quite appreciate that
> this
>>> service isn't for everybody and that is why we have DAISY CDs and
> USB
>>> sticks available to access the same catalogue but in a different
> format.
>>>
>>> If you are not happy with the service then please email me
directly
> and I
>>> will arrange a refund for you, should this be required, if you
> don't want
>>> to receive the other formats available.
>>>
>>> The forums are checked on a regular basis but please feel free to
> email
>>> me
>>> or contact the Overdrive team (overdrive@xxxxxxxxxxx) and we will
> be able
>>> to respond to your query directly.
>>>
>>> Many thanks,
>>> Louisa.
>>>
>>>
>>> Louisa Muhsin
>>>
>>> RNIB Overdrive - now available from RNIB online shop
>>>
>>> Reading Services Digital Manager, Solutions Team
>>>
>>> RNIB (Royal National Institute of Blind People)
>>> 105 Judd Street, London WC1H 9NE
>>>
>>> M: 07748 147309
>>> e: louisa.muhsin@xxxxxxxxxxx
>>> w: www.rnib.org.uk
>>>
>>> Join us on Facebook: www.facebook.com/rnibuk
>>> Follow us on twitter: www.twitter.com/rnib
>>>
>>> Have you listened to RNIB's Insight Radio today ? Join us on
> Freeview
>>> 730,
>>> online at www.insightradio.co.uk via the TuneIn or Radio Player
> apps or
>>> on
>>> Sky 888.
>>>
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf
>>> Of Richard Godfrey-McKay
>>> Sent: 18 December 2014 10:32
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: RNIB Overdrive
>>>
>>> What is so amazing to me is that, apart from Louisa's mails -
which
>>> haven't
>>> properly addressed the dissatisfaction being expressed - RNIB has
> failed
>>> to
>>> respond to the considerable degree of concern being expressed by a
> group
>>> of
>>> technically very competent users on this list.
>>>
>>> It seems to me that RNIB has taken a decision without taking into
>>> consideration the views of its service users - as expressed on
this
>
>>> list -
>>> and it has certainly not responded to the criticism of the
> arrangements
>>> which it has made.
>>>
>>> Louisa, could you or someone else within the organisation please
> oblige?
>>>
>>> Richard
>>>
>>> Richard Godfrey-McKay
>>>
>>> Telephone: 01738-445 880
>>>
>>> Mobile: 07791 452 593
>>>
>>>
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