[access-uk] Re: RNIB Overdrive
- From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 19 Dec 2014 16:21:06 +0000
Hi Carol,
Yes we are actively growing our Talking Book collection and this will go across
all format options including DAISY. I emailed you this morning when I read you
couldn't read my reply to you yesterday, I've BCC'd you into this reply so
hopefully you receive this.
Kind regards,
Louisa.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Carol.Pearson29@xxxxxxxxxxxxxx
Sent: 19 December 2014 16:11
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive
OK Derek,
She's gone as far as she is going to but still doesn't address my question
of the "**NEW**" books, whether there will be new ones in Daisy. However, I
am not taking this further on list.
Carol P
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, December 19, 2014 12:21 PM
Subject: [access-uk] Re: RNIB Overdrive
> Carol
> Louisa did say:
>
> "There is no change to the Talking Book Service and Talking Books
> will continue to be available in DAISY CD and USB stick."
>
> Derek
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx
> Sent: Thursday, December 18, 2014 10:51 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: RNIB Overdrive
>
> Sorry, Louisa, I suggest your response is still hiding behind the
> lines of
> writing!
>
> Please tell us, will there be ongoing new Daisy titles added to the
> library
> or not? Surely, my question is simple enough!
>
> Carol P
> **&NEW** Daisy books. You have left the information open to
> interpretation
> and from your message I still am not assured we will get new Daisy
> books.
>
> Carol P
>
> ----- Original Message -----
> From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Thursday, December 18, 2014 5:13 PM
> Subject: [access-uk] Re: RNIB Overdrive
>
>
>> Hi Carol,
>>
>> There is no change to the Talking Book Service and Talking Books
> will
>> continue to be available in DAISY CD and USB stick. We are also
> growing
>> the number of titles produced, which will also be available on RNIB
>> Overdrive.
>>
>> Best, Louisa.
>>
>>
>> Louisa Muhsin
>>
>> RNIB Overdrive - now available from RNIB online shop
>>
>> Reading Services Digital Manager, Solutions Team
>>
>> RNIB (Royal National Institute of Blind People)
>> 105 Judd Street, London WC1H 9NE
>>
>> M: 07748 147309
>> e: louisa.muhsin@xxxxxxxxxxx
>> w: www.rnib.org.uk
>>
>> Join us on Facebook: www.facebook.com/rnibuk
>> Follow us on twitter: www.twitter.com/rnib
>>
>> Have you listened to RNIB's Insight Radio today ? Join us on
> Freeview 730,
>> online at www.insightradio.co.uk via the TuneIn or Radio Player apps
> or on
>> Sky 888.
>>
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf
>> Of Carol.Pearson29@xxxxxxxxxxxxxx
>> Sent: 18 December 2014 16:13
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: RNIB Overdrive
>>
>> Louisa,
>>
>> I appreciate you have responded to all queries but answered all
>> questions -
>> I don't think so. I am still not clear whether we will continue to
> have
>> new
>> titles in Daisy format available.
>>
>> I can take this to a public forum meeting if you wish, or you could
> just
>> give me a straightforward and definitely factual answer here.
>>
>> Thank you.
>>
>> Carol P
>>
>> ----- Original Message -----
>> From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Thursday, December 18, 2014 10:43 AM
>> Subject: [access-uk] Re: RNIB Overdrive
>>
>>
>>> Hi Richard,
>>>
>>> I responded to all queries yesterday. As I said before, we have a
> lot of
>>> users who are really enjoying the service. I quite appreciate that
> this
>>> service isn't for everybody and that is why we have DAISY CDs and
> USB
>>> sticks available to access the same catalogue but in a different
> format.
>>>
>>> If you are not happy with the service then please email me directly
> and I
>>> will arrange a refund for you, should this be required, if you
> don't want
>>> to receive the other formats available.
>>>
>>> The forums are checked on a regular basis but please feel free to
> email
>>> me
>>> or contact the Overdrive team (overdrive@xxxxxxxxxxx) and we will
> be able
>>> to respond to your query directly.
>>>
>>> Many thanks,
>>> Louisa.
>>>
>>>
>>> Louisa Muhsin
>>>
>>> RNIB Overdrive - now available from RNIB online shop
>>>
>>> Reading Services Digital Manager, Solutions Team
>>>
>>> RNIB (Royal National Institute of Blind People)
>>> 105 Judd Street, London WC1H 9NE
>>>
>>> M: 07748 147309
>>> e: louisa.muhsin@xxxxxxxxxxx
>>> w: www.rnib.org.uk
>>>
>>> Join us on Facebook: www.facebook.com/rnibuk
>>> Follow us on twitter: www.twitter.com/rnib
>>>
>>> Have you listened to RNIB's Insight Radio today ? Join us on
> Freeview
>>> 730,
>>> online at www.insightradio.co.uk via the TuneIn or Radio Player
> apps or
>>> on
>>> Sky 888.
>>>
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf
>>> Of Richard Godfrey-McKay
>>> Sent: 18 December 2014 10:32
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: RNIB Overdrive
>>>
>>> What is so amazing to me is that, apart from Louisa's mails - which
>>> haven't
>>> properly addressed the dissatisfaction being expressed - RNIB has
> failed
>>> to
>>> respond to the considerable degree of concern being expressed by a
> group
>>> of
>>> technically very competent users on this list.
>>>
>>> It seems to me that RNIB has taken a decision without taking into
>>> consideration the views of its service users - as expressed on this
>
>>> list -
>>> and it has certainly not responded to the criticism of the
> arrangements
>>> which it has made.
>>>
>>> Louisa, could you or someone else within the organisation please
> oblige?
>>>
>>> Richard
>>>
>>> Richard Godfrey-McKay
>>>
>>> Telephone: 01738-445 880
>>>
>>> Mobile: 07791 452 593
>>>
>>>
>>> ** To leave the list, click on the immediately-following link:-
>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
>>> ** If this link doesn't work then send a message to:
>>> ** access-uk-request@xxxxxxxxxxxxx
>>> ** and in the Subject line type
>>> ** unsubscribe
>>> ** For other list commands such as vacation mode, click on the
>>> ** immediately-following link:-
>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
>>> ** or send a message, to
>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>>>
>>>
>>>
>>> To report this e-mail as Spam, please forward it to:
>>> spam@xxxxxxxxxxxxxxx
>>>
>>>
>>> --
>>>
>>> Right now, only a third of UK eye clinics have qualified sight loss
>>> advisers. Act now for change: http://rnib.in/1uX61z8
>>>
>>> --
>>>
>>>
>>> DISCLAIMER:
>>>
>>> NOTICE: The information contained in this email and any attachments
> is
>>> confidential and may be privileged. If you are not the intended
>>> recipient you should not use, disclose, distribute or copy any of
> the
>>> content of it or of any attachment; you are requested to notify the
>>> sender immediately of your receipt of the email and then to delete
> it
>>> and any attachments from your system.
>>>
>>> RNIB endeavours to ensure that emails and any attachments generated
> by
>>> its staff are free from viruses or other contaminants. However, it
>>> cannot accept any responsibility for any such which are
> transmitted.
>>> We therefore recommend you scan all attachments.
>>>
>>> Please note that the statements and views expressed in this email
> and
>>> any attachments are those of the author and do not necessarily
> represent
>>> those of RNIB.
>>>
>>> RNIB Registered Charity Number: 226227
>>>
>>> Website: http://www.rnib.org.uk
>>>
>>>
>>>
>>> This message has been scanned for viruses by Websense Hosted
> Security -
>>> http://www.websense.com/content/HostedEmailSecurity.aspx
>>>
>>> ** To leave the list, click on the immediately-following link:-
>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
>>> ** If this link doesn't work then send a message to:
>>> ** access-uk-request@xxxxxxxxxxxxx
>>> ** and in the Subject line type
>>> ** unsubscribe
>>> ** For other list commands such as vacation mode, click on the
>>> ** immediately-following link:-
>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
>>> ** or send a message, to
>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>>>
>>>
>>
>> ** To leave the list, click on the immediately-following link:-
>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
>> ** If this link doesn't work then send a message to:
>> ** access-uk-request@xxxxxxxxxxxxx
>> ** and in the Subject line type
>> ** unsubscribe
>> ** For other list commands such as vacation mode, click on the
>> ** immediately-following link:-
>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
>> ** or send a message, to
>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>>
>> ** To leave the list, click on the immediately-following link:-
>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
>> ** If this link doesn't work then send a message to:
>> ** access-uk-request@xxxxxxxxxxxxx
>> ** and in the Subject line type
>> ** unsubscribe
>> ** For other list commands such as vacation mode, click on the
>> ** immediately-following link:-
>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
>> ** or send a message, to
>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>>
>>
>
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
>
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
>
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
