[access-uk] Re: Accessible bank card

  • From: lsmithso@xxxxxxxxxxxxxxxx
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 3 Mar 2015 22:15:06 +0000

One would hope you could trust a bank more than a shop keeper. These
days though...


Derek Hornby writes:
 > Trust,  is the name of the game, trust.
 >  
 > What if you  go to the bank  wanting say £100
 > If the counter staff  fill in your withdrawal  slip  for £120
 > then  hand you  £100  and pocket  £20
 > 
 > Very easy  to take  advantage  of the blind.
 > 
 > Derek 
 > 
 > Derek
 > 
 > 
 > -----Original Message-----
 > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
 > Behalf Of lsmithso@xxxxxxxxxxxxxxxx
 > Sent: Tuesday, March 03, 2015 8:49 PM
 > To: access-uk@xxxxxxxxxxxxx
 > Subject: [access-uk] Re: Accessible bank card
 > 
 > 
 > My biggest problem with any of these terminals is how do you know what
 > your card is being charged, when you can't read the display? At least
 > with cash you know what you hand over and what change you get back.
 > 
 > I guess payment terminals would need to be equipped with TTS. It will
 > never happen.
 > 
 > 
 > Derek Hornby writes:
 >  > Yes,  I think  sometimes,  some people don't like change.
 >  > 
 >  > For example why  is there chip and signature?
 >  > 
 >  > Surely  if one is able to use  a mobile  they should be able  to
 > use
 >  > chip  and  PIN
 >  > 
 >  > The only problem with  chip and PIN  is,  in my view,
 >  > the key  pad  design can vary.
 >  > 
 >  > Derek 
 >  >  
 >  > 
 >  > -----Original Message-----
 >  > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
 >  > Behalf Of lsmithso@xxxxxxxxxxxxxxxx
 >  > Sent: Tuesday, March 03, 2015 8:19 PM
 >  > To: access-uk@xxxxxxxxxxxxx
 >  > Subject: [access-uk] Re: Accessible bank card
 >  > 
 >  > 
 >  > And for balance:
 >  > 
 >  >
 > http://www.thisismoney.co.uk/money/saving/article-2328578/How-safe-new
 >  > -contactless-bank-cards.html
 >  > 
 >  >
 > http://www.which.co.uk/money/credit-cards-and-loans/guides/contactless
 >  > -cards/
 >  > 
 >  >
 > http://www.computing.co.uk/ctg/analysis/2327179/contactless-payments-a
 >  > re-we-sacrificing-security-for-convenience
 >  > 
 >  > 
 >  > Interestingly, you are responsible for the first £50 of losses due
 > to
 >  > fraud (is that standard for any kind of card), and contactless
 >  > terminals ask for a PIN after every six or so transactions.
 >  > 
 >  > 
 >  > Derek Hornby writes: > Hi Barry > You may find this link of
 >  > interest:
 >  >  > 
 >  >  >
 >  >
 > http://ask-leo.com/can_my_credit_card_information_be_read_remotely.htm
 >  >  > l
 >  >  > 
 >  >  > it's about reading  credit cards  remotely
 >  >  > 
 >  >  > Derek 
 >  >  > 
 >  >  > 
 >  >  > 
 >  >  > 
 >  >  > -----Original Message-----
 >  >  > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
 > On
 >  >  > Behalf Of Barry Hill
 >  >  > Sent: Tuesday, March 03, 2015 5:41 PM
 >  >  > To: access-uk@xxxxxxxxxxxxx
 >  >  > Subject: [access-uk] Re: Accessible bank card
 >  >  > 
 >  >  > Ah, thanks for that.  Could someone else use their smart phone
 > to
 >  > read
 >  >  > your
 >  >  > card if they got close enough, which isn't difficult with blind
 >  >  > people?
 >  >  > 
 >  >  > Cheers
 >  >  > 
 >  >  > Barry
 >  >  > 
 >  >  > 
 >  >  > -----Original Message-----
 >  >  > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
 > On
 >  >  > Behalf Of
 >  >  > lsmithso@xxxxxxxxxxxxxxxx
 >  >  > Sent: Tuesday, March 03, 2015 4:51 PM
 >  >  > To: access-uk@xxxxxxxxxxxxx
 >  >  > Subject: [access-uk] Re: Accessible bank card
 >  >  > 
 >  >  > 
 >  >  > NFC = Near Field Communications = The technology used to read
 >  >  > contactless
 >  >  > smart cards, payment cards etc. I believe that the card number,
 >  > expiry
 >  >  > date
 >  >  > etc can be easily read by a smart phone. Its then a simple step
 > to
 >  >  > read
 >  >  > those out loud using the 'phones TTS. It looks like contactless
 >  >  > versions of
 >  >  > credit/debit cards are available from a lot of banks, so this
 > may
 >  > be
 >  >  > an
 >  >  > alternative to adding Braille to credit cards. 
 >  >  > 
 >  >  > 
 >  >  > Barry Hill writes: > What's
 >  >  > an NFC app, please?
 >  >  >  >
 >  >  >  > Cheers
 >  >  >  >
 >  >  >  > Barry
 >  >  >  >
 >  >  >  >
 >  >  >  > -----Original Message-----
 >  >  >  > From: access-uk@xxxxxxxxxxxxx
 > [mailto:access-uk@xxxxxxxxxxxxx]
 >  > On
 >  >  > Behalf
 >  >  > Of  > lsmithso@xxxxxxxxxxxxxxxx  > Sent: Tuesday, March 03, 2015
 >  > 10:13
 >  >  > AM  >
 >  >  > To: access-uk@xxxxxxxxxxxxx  > Subject: [access-uk] Re:
 > Accessible
 >  >  > bank card
 >  >  > >  >  > Can the card details be read from a contactless payment
 >  > card
 >  >  > by a
 >  >  > NFC app on  > a smart phone? Is there an app waiting to be
 > written
 >  >  > here?
 >  >  >  >
 >  >  >  >
 >  >  >  > goshawk on horseback writes:
 >  >  >  >  > just my personal point of view, but I think it would have
 >  > been a
 >  >  > far
 >  >  > > better idea to work out ways around what is almost certainly
 > the
 >  >  > hardest
 >  >  > and  > most frustrating thing with bank or credit cards, that of
 >  >  > accessing
 >  >  > the  > details needed to actually use the card, such as card
 >  > number,
 >  >  > start
 >  >  > and  > expirey dates, and back security number, rather than
 >  > prannying
 >  >  > around
 >  >  > with  > all these fancy ideas that don't really do a lot to
 > improve
 >  >  > usability. 
 >  >  >  >  >
 >  >  >  >  > Simon
 >  >  >  >  >
 >  >  >  >  > 
 >  >  >  >  >   ----- Original Message ----- 
 >  >  >  >  >   From: Barry Hill 
 >  >  >  >  >   To: angie.matthews@xxxxxxx 
 >  >  >  >  >   Sent: Tuesday, March 03, 2015 8:01 AM
 >  >  >  >  >   Subject: [access-uk] Accessible bank card
 >  >  >  >  >
 >  >  >  >  > 
 >  >  >  >  >   RBS and NatWest launch accessible cards for partially
 >  > sighted
 >  >  > and
 >  >  > blind
 >  >  >  > customers
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   19 February 2015 
 >  >  >  >  > 
 >  >  >  >  >     
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   In the UK alone there are over 2 million people living
 > with
 >  >  > sight
 >  >  > loss
 >  >  >  > making lots of everyday tasks, including banking, difficult
 > and
 >  >  > frustrating.
 >  >  >  > Following feedback from a partially sighted customer, RBS and
 >  >  > NatWest
 >  >  > have  > introduced a new accessible debit card.
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >     rnib card      
 >  >  >  >  > 
 >  >  >  >  >   The new debit and savings cards feature braille, a notch
 > to
 >  >  > help
 >  >  >  > identify the card and a large print phone number.
 >  >  >  >  >
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   RBS and NatWest are now launching new accessible debit
 > and
 >  >  > savings
 >  >  >  > cards which have been specifically designed for blind and
 >  > partially
 >  >  > sighted  > customers.
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   To address some of the common problems that blind and
 >  >  > partially
 >  >  > sighted
 >  >  >  > customers face, the cards will:
 >  >  >  >  > 
 >  >  >  >  >   .feature braille markings to identify which card is
 > savings
 >  >  > and
 >  >  > which
 >  >  >  > card is debit
 >  >  >  >  > 
 >  >  >  >  >   .have a notch cut out on the right hand side of the card
 > to
 >  >  > help
 >  >  >  > customers insert their card into ATMs and PIN pads correctly
 > >
 >  > > 
 >  >  >  >  >   .show telephone numbers where they will be most clear
 >  >  >  >  > 
 >  >  >  >  >   .have large font on the back of the card to make the
 > phone
 >  >  > numbers
 >  >  >  > easier to read
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   RBS and NatWest's new cards can initially help their
 > 15,000
 >  >  > customers
 >  >  >  > registered as blind or partially sighted. All other features
 > of
 >  > the
 >  >  > card
 >  >  > > remain the same - this card can be used in ATMs, at point of
 > sale
 >  >  > and for
 >  >  > > Contactless transactions home or abroad. The cards can be
 > ordered
 >  > in
 >  >  > all
 >  >  > RBS  > and NatWest branches, online or through telephone banking
 >  > and
 >  >  > will be
 >  >  > issued  > within 48 hours.
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   This is the first banking product designed especially
 > for
 >  >  > blind and
 >  >  >  > partially sighted people. RBS has worked closely with the
 > Royal
 >  >  > National
 >  >  > > Institute of the Blind in the development of this card and in
 >  >  > recognition
 >  >  > of  > this work the new debit and savings cards will be the
 > first
 >  >  > banking
 >  >  > products  > to be awarded the new national quality assurance
 > mark
 >  >  > 'RNIB
 >  >  > approved'.
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   Ross McEwan, CEO of RBS, said: "We want to be recognised
 > as
 >  > a
 >  >  > bank
 >  >  > that
 >  >  >  > listens to its customers and responds to their issues. It's
 >  > really
 >  >  > important  > to me that we make banking as simple and easy as
 >  > possible
 >  >  > for
 >  >  > all of our  > customers and our accessible cards are another
 > step
 >  >  > towards us
 >  >  > earning back  > the trust of the public."
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   Steve Tyler, Head of Solutions, Strategy and Planning at
 >  > RNIB
 >  >  > said,
 >  >  > "We
 >  >  >  > are delighted to have worked with RBS on making savings and
 >  > debit
 >  >  > cards
 >  >  > more  > accessible.  The very basic requirement of identifying
 > the
 >  >  > right
 >  >  > card and  > quickly determining which way the card slots in to a
 >  >  > machine or
 >  >  > payment  > system has been solved by this development. Simple as
 > it
 >  >  > is,
 >  >  > creating a card  > with tactile indicators that identify the
 > card
 >  > type
 >  >  > as
 >  >  > well as the way in  > which it should be used, is an engineering
 >  >  > challenge,
 >  >  > particularly to ensure  > that it doesn't disrupt machinery.  We
 >  > look
 >  >  > forward to working with RBS in  > to the future and enhancing
 > even
 >  >  > more of
 >  >  > the daily payment challenges that  > blind and partially sighted
 >  >  > customers
 >  >  > experience."
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  >
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   Disclaimer
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >   This information is for media use only and is not a
 >  > financial
 >  >  > promotion
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  > 
 >  >  >  >  >    
 >  >  >  >  >
 >  >  >  >  >
 >  >  >  >  >
 >  >  >  >  >
 >  >  >  >  >
 >  >  >  >
 >  >  >
 >  >
 > ----------------------------------------------------------------------
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 >  >  >  > --
 >  >  >  > Les Smithson
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 >  > -- 
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 > Les Smithson
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