[access-uk] Re: Accessible bank card

  • From: lsmithso@xxxxxxxxxxxxxxxx
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 3 Mar 2015 10:12:34 +0000

Can the card details be read from a contactless payment card by a NFC
app on a smart phone? Is there an app waiting to be written here?


goshawk on horseback writes:
 > just my personal point of view, but I think it would have been a far better 
 > idea to work out ways around what is almost certainly the hardest and most 
 > frustrating thing with bank or credit cards, that of accessing the details 
 > needed to actually use the card, such as card number, start and expirey 
 > dates, and back security number, rather than prannying around with all these 
 > fancy ideas that don't really do a lot to improve usability. 
 > 
 > Simon 
 > 
 > 
 >   ----- Original Message ----- 
 >   From: Barry Hill 
 >   To: angie.matthews@xxxxxxx 
 >   Sent: Tuesday, March 03, 2015 8:01 AM
 >   Subject: [access-uk] Accessible bank card
 > 
 > 
 >   RBS and NatWest launch accessible cards for partially sighted and blind 
 > customers
 > 
 >    
 > 
 >   19 February 2015 
 > 
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 >   In the UK alone there are over 2 million people living with sight loss 
 > making lots of everyday tasks, including banking, difficult and frustrating. 
 > Following feedback from a partially sighted customer, RBS and NatWest have 
 > introduced a new accessible debit card.
 > 
 >    
 > 
 >     rnib card      
 > 
 >   The new debit and savings cards feature braille, a notch to help identify 
 > the card and a large print phone number.
 > 
 > 
 >    
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 >   RBS and NatWest are now launching new accessible debit and savings cards 
 > which have been specifically designed for blind and partially sighted 
 > customers.
 > 
 >    
 > 
 >   To address some of the common problems that blind and partially sighted 
 > customers face, the cards will:
 > 
 >   .feature braille markings to identify which card is savings and which card 
 > is debit
 > 
 >   .have a notch cut out on the right hand side of the card to help customers 
 > insert their card into ATMs and PIN pads correctly
 > 
 >   .show telephone numbers where they will be most clear
 > 
 >   .have large font on the back of the card to make the phone numbers easier 
 > to read
 > 
 >    
 > 
 >   RBS and NatWest's new cards can initially help their 15,000 customers 
 > registered as blind or partially sighted. All other features of the card 
 > remain the same - this card can be used in ATMs, at point of sale and for 
 > Contactless transactions home or abroad. The cards can be ordered in all RBS 
 > and NatWest branches, online or through telephone banking and will be issued 
 > within 48 hours.
 > 
 >    
 > 
 >   This is the first banking product designed especially for blind and 
 > partially sighted people. RBS has worked closely with the Royal National 
 > Institute of the Blind in the development of this card and in recognition of 
 > this work the new debit and savings cards will be the first banking products 
 > to be awarded the new national quality assurance mark 'RNIB approved'.
 > 
 >    
 > 
 >   Ross McEwan, CEO of RBS, said: "We want to be recognised as a bank that 
 > listens to its customers and responds to their issues. It's really important 
 > to me that we make banking as simple and easy as possible for all of our 
 > customers and our accessible cards are another step towards us earning back 
 > the trust of the public."
 > 
 >    
 > 
 >   Steve Tyler, Head of Solutions, Strategy and Planning at RNIB said, "We 
 > are delighted to have worked with RBS on making savings and debit cards more 
 > accessible.  The very basic requirement of identifying the right card and 
 > quickly determining which way the card slots in to a machine or payment 
 > system has been solved by this development. Simple as it is, creating a card 
 > with tactile indicators that identify the card type as well as the way in 
 > which it should be used, is an engineering challenge, particularly to ensure 
 > that it doesn't disrupt machinery.  We look forward to working with RBS in 
 > to the future and enhancing even more of the daily payment challenges that 
 > blind and partially sighted customers experience."
 > 
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 >   Disclaimer
 > 
 >    
 > 
 >   This information is for media use only and is not a financial promotion
 > 
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 > ------------------------------------------------------------------------------
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 > software. 
 >         www.avast.com 
 >        
 > 

-- 
Les Smithson
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