neither do I-----Original Message----- From: Eleanor Burke
Sent: Tuesday, March 03, 2015 10:49 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Accessible bank card David I do not understand your reply to Janet's post. -original message- Subject: [access-uk] Re: Accessible bank card From: David Griffith <daj.griffith@xxxxxxxxx> Date: 03/03/2015 10:46 amYosemite seems to run much better using g the Alex voice, if you are using any other I would try using Alwex to see if that resolves matters.
Also consider getting rid of any activities if you have these set up. David Griffith
On 3 Mar 2015, at 08:36, Janet Bell <janet@xxxxxxxxxxxxxx> wrote:Please tell me why they have put a phone number on the card after all if it is stolen you can't exactly find the number and why have they not put the long number and security number in braille. I suspect the card would be too big then to put in a machine. lol-----Original Message----- From: David W Wood Sent: Tuesday, March 03, 2015 8:23 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Accessible bank card True! ATB David W Wood -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfBarry Hill Sent: Tuesday, March 03, 2015 8:19 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Accessible bank cardI'm with you on that, David, Although we have more and more of them, there'sstill too few talking ATM's. However, the cards can be used with chip andpin as well as ATM's. Any extra accessibility must be a good thing, surely.Cheers Barry -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfDavid W Wood Sent: Tuesday, March 03, 2015 8:17 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Accessible bank card What's the point when the ATM's are not useable? ATB David W Wood -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfBarry Hill Sent: Tuesday, March 03, 2015 8:02 AM To: angie.matthews@xxxxxxx Subject: [access-uk] Accessible bank card RBS and NatWest launch accessible cards for partially sighted and blind customers 19 February 2015 In the UK alone there are over 2 million people living with sight lossmaking lots of everyday tasks, including banking, difficult and frustrating.Following feedback from a partially sighted customer, RBS and NatWest have introduced a new accessible debit card. rnib card The new debit and savings cards feature braille, a notch to help identify the card and a large print phone number. RBS and NatWest are now launching new accessible debit and savings cards which have been specifically designed for blind and partially sighted customers. To address some of the common problems that blind and partially sighted customers face, the cards will: .feature braille markings to identify which card is savings and which card is debit .have a notch cut out on the right hand side of the card to help customers insert their card into ATMs and PIN pads correctly .show telephone numbers where they will be most clear.have large font on the back of the card to make the phone numbers easier toread RBS and NatWest's new cards can initially help their 15,000 customers registered as blind or partially sighted. All other features of the card remain the same - this card can be used in ATMs, at point of sale and forContactless transactions home or abroad. The cards can be ordered in all RBS and NatWest branches, online or through telephone banking and will be issuedwithin 48 hours. This is the first banking product designed especially for blind and partially sighted people. RBS has worked closely with the Royal NationalInstitute of the Blind in the development of this card and in recognition of this work the new debit and savings cards will be the first banking productsto be awarded the new national quality assurance mark 'RNIB approved'. Ross McEwan, CEO of RBS, said: "We want to be recognised as a bank thatlistens to its customers and responds to their issues. It's really importantto me that we make banking as simple and easy as possible for all of ourcustomers and our accessible cards are another step towards us earning backthe trust of the public."Steve Tyler, Head of Solutions, Strategy and Planning at RNIB said, "We aredelighted to have worked with RBS on making savings and debit cards more accessible. The very basic requirement of identifying the right card and quickly determining which way the card slots in to a machine or paymentsystem has been solved by this development. Simple as it is, creating a cardwith tactile indicators that identify the card type as well as the way inwhich it should be used, is an engineering challenge, particularly to ensurethat it doesn't disrupt machinery. We look forward to working with RBS in to the future and enhancing even more of the daily payment challenges that blind and partially sighted customers experience." 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