[access-uk] Re: Accessible bank card

  • From: "Barry Hill" <barry.hill3@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 3 Mar 2015 17:41:09 -0000

Ah, thanks for that.  Could someone else use their smart phone to read your
card if they got close enough, which isn't difficult with blind people?

Cheers

Barry


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
lsmithso@xxxxxxxxxxxxxxxx
Sent: Tuesday, March 03, 2015 4:51 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessible bank card


NFC = Near Field Communications = The technology used to read contactless
smart cards, payment cards etc. I believe that the card number, expiry date
etc can be easily read by a smart phone. Its then a simple step to read
those out loud using the 'phones TTS. It looks like contactless versions of
credit/debit cards are available from a lot of banks, so this may be an
alternative to adding Braille to credit cards. 


Barry Hill writes: > What's
an NFC app, please?
 >
 > Cheers
 >
 > Barry
 >
 >
 > -----Original Message-----
 > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of  > lsmithso@xxxxxxxxxxxxxxxx  > Sent: Tuesday, March 03, 2015 10:13 AM  >
To: access-uk@xxxxxxxxxxxxx  > Subject: [access-uk] Re: Accessible bank card
>  >  > Can the card details be read from a contactless payment card by a
NFC app on  > a smart phone? Is there an app waiting to be written here?
 >
 >
 > goshawk on horseback writes:
 >  > just my personal point of view, but I think it would have been a far
> better idea to work out ways around what is almost certainly the hardest
and  > most frustrating thing with bank or credit cards, that of accessing
the  > details needed to actually use the card, such as card number, start
and  > expirey dates, and back security number, rather than prannying around
with  > all these fancy ideas that don't really do a lot to improve
usability. 
 >  >
 >  > Simon
 >  >
 >  > 
 >  >   ----- Original Message ----- 
 >  >   From: Barry Hill 
 >  >   To: angie.matthews@xxxxxxx 
 >  >   Sent: Tuesday, March 03, 2015 8:01 AM
 >  >   Subject: [access-uk] Accessible bank card
 >  >
 >  > 
 >  >   RBS and NatWest launch accessible cards for partially sighted and
blind
 > customers
 >  > 
 >  >    
 >  > 
 >  >   19 February 2015 
 >  > 
 >  >     
 >  > 
 >  >    
 >  > 
 >  >   In the UK alone there are over 2 million people living with sight
loss
 > making lots of everyday tasks, including banking, difficult and
frustrating.
 > Following feedback from a partially sighted customer, RBS and NatWest
have  > introduced a new accessible debit card.
 >  > 
 >  >    
 >  > 
 >  >     rnib card      
 >  > 
 >  >   The new debit and savings cards feature braille, a notch to help
 > identify the card and a large print phone number.
 >  >
 >  > 
 >  >    
 >  > 
 >  >    
 >  > 
 >  >    
 >  > 
 >  >    
 >  > 
 >  >   RBS and NatWest are now launching new accessible debit and savings
 > cards which have been specifically designed for blind and partially
sighted  > customers.
 >  > 
 >  >    
 >  > 
 >  >   To address some of the common problems that blind and partially
sighted
 > customers face, the cards will:
 >  > 
 >  >   .feature braille markings to identify which card is savings and
which
 > card is debit
 >  > 
 >  >   .have a notch cut out on the right hand side of the card to help
 > customers insert their card into ATMs and PIN pads correctly  >  > 
 >  >   .show telephone numbers where they will be most clear
 >  > 
 >  >   .have large font on the back of the card to make the phone numbers
 > easier to read
 >  > 
 >  >    
 >  > 
 >  >   RBS and NatWest's new cards can initially help their 15,000
customers
 > registered as blind or partially sighted. All other features of the card
> remain the same - this card can be used in ATMs, at point of sale and for
> Contactless transactions home or abroad. The cards can be ordered in all
RBS  > and NatWest branches, online or through telephone banking and will be
issued  > within 48 hours.
 >  > 
 >  >    
 >  > 
 >  >   This is the first banking product designed especially for blind and
 > partially sighted people. RBS has worked closely with the Royal National
> Institute of the Blind in the development of this card and in recognition
of  > this work the new debit and savings cards will be the first banking
products  > to be awarded the new national quality assurance mark 'RNIB
approved'.
 >  > 
 >  >    
 >  > 
 >  >   Ross McEwan, CEO of RBS, said: "We want to be recognised as a bank
that
 > listens to its customers and responds to their issues. It's really
important  > to me that we make banking as simple and easy as possible for
all of our  > customers and our accessible cards are another step towards us
earning back  > the trust of the public."
 >  > 
 >  >    
 >  > 
 >  >   Steve Tyler, Head of Solutions, Strategy and Planning at RNIB said,
"We
 > are delighted to have worked with RBS on making savings and debit cards
more  > accessible.  The very basic requirement of identifying the right
card and  > quickly determining which way the card slots in to a machine or
payment  > system has been solved by this development. Simple as it is,
creating a card  > with tactile indicators that identify the card type as
well as the way in  > which it should be used, is an engineering challenge,
particularly to ensure  > that it doesn't disrupt machinery.  We look
forward to working with RBS in  > to the future and enhancing even more of
the daily payment challenges that  > blind and partially sighted customers
experience."
 >  > 
 >  >    
 >  > 
 >  >    
 >  >
 >  > 
 >  >    
 >  > 
 >  >    
 >  > 
 >  >    
 >  > 
 >  >   Disclaimer
 >  > 
 >  >    
 >  > 
 >  >   This information is for media use only and is not a financial
promotion
 >  > 
 >  >    
 >  > 
 >  >    
 >  > 
 >  >    
 >  > 
 >  >    
 >  > 
 >  >    
 >  >
 >  >
 >  >
 >  >
 >  >
 >
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