Roger, I am at a bit of a crossroads here. The brunt of my dilemma is in the fact that I do not know the full extent of your sense of adventure nor your threshold for pain. Although I have spent quite a bit of time detailing nearly everything that "I" would do with your system if it were right in front of me, I am also well aware of the amount of work it would involve. While the "work" itself is not necessarily a reason to give pause, the possible pitfalls you may experience, coupled with the fact that you will be without the means to readily communicate with us during a significant portion of this 'work', makes me strongly question if attacking all of this at once is truly the best approach. Most significant is that I chose to consider all of these options without even asking you if you wanted to tackle such a large scale conversion of your computing environment. My humblest apologies for that. While I have always had (and will continue to always have) your best long term interests at heart, I have to admit in retrospect that this was not fair to you. As a result, I am basically slamming on the brakes and rethinking the entire project (even though you haven't seen any of my numerous drafts to this point). By all accounts, every part of my 'master plan' will take you closer to computing nirvana, but it will most definitely serve you best if we examine each part in turn only when you are ready to consider its individual merits. In my defense, my experience is that it's much easier to teach a new operating system to work with items that are already organized than it is to organize them after the OS installation. It's just that now is not the best time to attack all of it. As I see it, your main priority right now is to get Windows reinstalled so that you have a 'clean' operating system with plenty of room to breathe. Although that could be nearly as easy as popping in the disk and letting it rip (after backing up of course), there are still a couple of suggestions I wish to share with you regarding how best to proceed. A secondary concern is to set up a dual-boot configuration so that you can easily use one to troubleshoot/backup the other. This part of the project is only slightly complicated by the possession of a Recovery disk set instead of the full WinXP install disk, so that is not a problem and something we can attack as soon as your main system is up, running, patched and otherwise complete (but not beforehand). The vast majority of the rest of it can be debated and acted upon whenever you see fit to proceed. From all appearances, you have plenty of room available to you on your external once you organize the data and toying too much with it would only serve to complicate matters right now. Getting ready for a systemwide Restore: The first thing you need to do is to get all of your stuff backed up. Since I now know the extent of your hard drive letters and the amount of space on each, I can honestly tell you that you have been doing everything right so far. Your main focus needs to be on making a copy of everything you want to save that is currently on ANY of the drives that belong to Drive0. This would include drives C, E & F. Once everything you want to save is copied to the external, you'll be fully ready to run the Recovery disk. One point I need to make perfectly clear is that Windows is always in a state of saving new data. Translation: If you backup all of your email files (or copy the part of your C drive that happens to contain them), and then send or receive any new email messages, those new ones will NOT be a part of your backup and therefore will be lost when you run the recovery disk. As a result, the entire Backup/Recovery procedure must be done with no computing sessions occurring in between. It is preferred that nothing else be running that could distract or deter you from completing either task. Since I have a satellite connection to the internet (which is automatically activated whenever I boot up the system), I have to manually disable it before starting the backup. As a dial-up user, you simply have to resist the urge to connect. It is also preferable that any programs that normally run in the background be prevented from starting, so it is best to perform your backup in Safe Mode. To start in Safe Mode, just reboot your machine and hold down the CTRL key until a boot menu appears. Then, use your arrow keys to choose "Safe Mode" from the list and press Enter. As I mentioned before, you don't need to backup any files that refuse to be copied, but they will still force you to work around them. My own approach to this annoying bug is a bit difficult to explain, but not all that difficult to implement. The first thing to do is to decide where you are going to store the new backup and create a folder for it. I already have a main folder on an external drive to hold all of my backups called "Backups" (and I saw that you do too), so I go inside it and create a subfolder for this new backup. The name of this new folder will be today's date, starting with the year. In the US, we normally write the date as Month-Day-Year, so my folder for today's backup would simply be called "2008-02-13". Adjust the syntax as necessary for your location (2008-13-02). By using the date as the name, it makes it very easy to keep all of your backups readily distinguishable. Since you already have a copy of the 'folders' zip file I uploaded to our YahooGroups Files area, you'll want to uncompress it inside this new "date" folder. The only reliable method for extracting empty folders from a Zip file is to drag the zip file with your right mouse button from its current location to the new folder. When the new folder appears to become highlighted (or once you're inside it), let go of the mouse button and select "Extract to here" from the context menu. Go inside the new folder and make sure all of the folders are now there. If the folders are now there, you're ready to start creating your manual backup. I want to stress here that the folders I have supplied are more important to restoring your backup files than for saving them in the first place. My approach has always been to save everything that can possibly be saved and then sort out the good from the worthless later. The Zip file folders will help you to sort them easier. You are probably already aware that I avoid anything I already know to be worthless, but that trick should only be employed once you have plenty of experience with this procedure (and have already accidentally destroyed Windows more times than you care to admit). Finally, you will need to make absolutely sure that Windows is set to display ALL files and folders, including those marked as Hidden, System or otherwise. The simplest way to go about this is to open Windows Explorer and got to Tools > Folder Options > View tab. In the middle of this Property Sheet, you'll see a scrollable list of options. Within this list, the "Show hidden files and folders" option must be ticked (a small dot just prior to the line). If you do not see a check next to "Display the contents of system folders", place one there. Conversely, each of the following lines should have empty check boxes (click on the small box to remove any existing check marks). "Display simple folder view in Explorer's Folders list" "Hide extensions for known file types" "Hide protected operating system files (Recommended)" When you're finished, click OK at the bottom to set these options in stone. If these options were not already set this way, you will most likely be astounded at the number of additional files you will see that you didn't realize existed (since they were hidden, of course). I do all of my manual backup work using a single Windows Explorer window, which you should still have open before you. There should be no other windows or programs open at this time. When you first open Windows Explorer, you will most likely be greeted by a vision of your My Documents folder. If this is the case, Explorer's left pane will show that the My Documents folder is highlighted (or at least the MyDocs folder icon will appear open compared to the rest) and the immediate contents of that folder will be on display in the right pane. This would be terrific if this was where we needed to be. Unfortunately, that's not the case here. So, click on the small minus sign (-) just before the MyDocs folder icon in the left pane to close up those folders and then click directly on the icon (or the words) for your C drive. There is no need to click on the plus (+) sign to the left of it because you will access the immediate contents of the C drive from the right pane. Therefore, step one is to make and keep the contents of your C drive in the right pane. While we will be adjusting this view as needed below, it will always need to be kept on at least some aspect of the C drive. If you later accidentally click on some other location, simply click on Explorer's Back button to return to it. In the left pane of Explorer, you'll want to set it up so that you can see both the backup folder (2008-02-13) AND most of the subfolders you just extracted. To set it this way, I simply click on the plus sign next to the drive letter that houses my backups folder to expose it's subfolders. I then do the same with the plus sign next to the "Backups" folder and then for the new "2008-02-13" folder. I would then do it again to just the Documents & Settings folder When you're done, it should look something like this: +DRIVENAME (A) +DRIVENAME (C) +DRIVENAME (D) +DRIVENAME (E) -DRIVENAME (Z) +ARCHIVES -BACKUPS +2007-02-25 +2007-12-17 -2008-02-13 +Documents and Settings +All Users +yourusername +otherusernames +Program Files +WINDOWS +OTHER STUFF At this point, you should see the root contents of the C drive in the right pane and the available backup folders in the left pane. Now comes the tricky part. Double click on your Program Files folder in the right pane to see inside it. While holding down your CTRL key, tap the A key once to highlight everything in there. Next, use your Right mouse button to grab and drag one of those items (it matters not which one) to the Backup folder's Program Files folder showing in the left pane. when you're at the right spot (anywhere above the words or icon for that folder), you'll see it change color to reflect that it has been selected as the recipient of whatever is coming to it. While it's highlighted, let go of the mouse button and select Copy from the context menu that appears. Unless your computer is crazy fast, you will see a progress meter to show how things are moving along. Once that disappears, you have successfully made a backup of your Program Files folder. As I know you are already aware, that particular folder is easy compared to what comes next. Click on your Back button to return to your original C drive view in the right pane and then double click on the Documents and Settings folder. As long as you are that only user on this computer, you'll have only two subfolders to back up from here (Windows uses the rest of them and they will be recreated during the subsequent Windows reinstallation). If there are more users than just yourself, each other user will have their own folder in here that will also need to be included in the back up. The only folder that I suspect will give you any complaints is your own username folder. So, go ahead and select the rest of what needs to be copied ("All Users" and any other username folders other than your own) and get those out of the way. The way to select several non-contiguous files &/or folders is to click on one of them and then hold down the CTRL key as you individually click on the others. When all of the pertinent ones have been selected, use your Right mouse button to carry them to their destination. Your Right drag target will be the backup Documents and Settings folder. When you tell it to Copy, you will be told that the folder already exists because I included one in that Zip file. Select "Yes to all" and the copying will commence. When it has completed, we can move onto one of the pests (an affectionate term I like to use for those folders that complain when you try to copy them). The last folder we need to copy from here is your own username folder. Since I made the Zip file generic, your backup folder collection will not include one of these. Therefore, it will not initially complain that there's already a folder by that name. However, as you've already experienced, it WILL complain when it gets to a system file that is currently in use. Unfortunately, the entire Copy procedure is stopped once you hit one of these (that's the "pest" part of it). As previously stated, you do not need a backup of any file that complains like this, but you will need to work around them to get all of the other files. So, here comes the fun part (heavy sarcasm intentional). Double click on your own username folder to get inside it. Immediately right click an empty area of the right pane and select New > Folder from the menu. When the new folder appears, name it exactly the same as your username folder and press Enter to seal its fate. Finally, Right drag this new folder to the backup area and place it in the backup Documents and Settings folder. For this one (and only this one), you will select Move from the context menu you get when you let go of the mouse button. When you're done, it should appear alongside the All Users and any other username folders that you have previously copied there. This new folder now becomes your target for Copying the rest of the stuff in your username folder. Still with me? Assuming you are, Great! Here's some good news. You have just effectively bypassed one of the two pests lurking in this area. That NTUSER.DAT file showing near the bottom of the right pane is one of them and we're about to go completely around it. Are you as excited as I am? Yeah, I didn't think so. Actually, there's absolutely no value to saving any of the bare files at this level, so we're only going to focus on the folders in here. Select all of the folders you see except for "Local Settings" (the one with the other pest) and Copy them to your new username folder in the backups area. The easiest way to accomplish this is to select the top folder, hold down your SHIFT key and then select the last folder. The use of the SHIFT key tells Windows to select the entire range between two selections. Since you don't want the Local Settings folder, hold down the CTRL key and click that one to unselect it from the group. Simple, no? After you're finished Copying the selected group to the backup, double click on the Local Settings folder to get inside it. Once in, create a new folder and name it "Local Settings" after the one you're in. As before, Move this new folder to the inside of your backup username folder so it can become your new target. The only folder we need from in here is the Application Data folder. The pest is still inside there somewhere, so double click on it to get inside it, create a new folder and call it "Application Data". Move this one to inside the last one you Moved in your backup area so that IT can become your new target. Just so there is no confusion with all of the new folders I had you make and Move, here's what your left pane should now look like: +DRIVENAME (A) +DRIVENAME (C) +DRIVENAME (D) +DRIVENAME (E) -DRIVENAME (Z) +ARCHIVES -BACKUPS +2007-02-25 +2007-12-17 -2008-02-13 +Documents and Settings +All Users -yourusername (using your actual username) +Application Data +Cookies +Desktop +Favorites +username's Documents -Local Settings +Application Data +Recent Documents +Send To +Start Menu +etc. +otherusername +yetanotherusername +Program Files +WINDOWS The pest is located deeper inside the "Microsoft" folder, so that means that all of the other folders can be Copied to that new Application Data folder in your backups. Once that's out of the way, double click on the Microsoft folder, create a new Microsoft folder and Move it to where you copied the last set of folders. The pest is now confined to inside the Windows folder, so go ahead and Copy the rest of them over. Double click on the Windows folder to get inside and you'll finally see the Pest in all its gory glory. There should only be one other file in here and we don't need either of them for your backup. This means you're completely finished backing up your entire Documents and Settings area. Click the Back button until you arrive back at the root of your C drive. By now, you should be seeing the pattern here. The only catch is that I already know where the landmines are located. Once you also have them memorized or written down in a place you're remember, you will be able to run through this procedure just about as fast as you can type. :O) Assuming you understand the pattern, I'll leave you to duplicate the above success with your main C:\Windows folder which sports at least two pests (I just found 3 on mine, but I don't believe the third applies to every install) as well as any other folders you may have under C: that I failed to represent in the Zip file. To accommodate common decency rules of friendship, I will even provide to you their locations to assist in this effort. The "C:\Windows\SoftwareDistribution" folder is only used by Windows Updates and can be completely ignored as it contains nothing you need to save (one of the pests is buried deep inside this beast). The other is located at "C:\WINDOWS\system32\config" which is also not needed for your backup and can be avoided without regret. The third pest I found was in "C:\WINDOWS\system32\drivers". The problem file in there turns out to be two files by the name of fidbox.dat & fidbox.idx. I don't believe these are on everyone's computers, so you may or may not need this advice. Still, the rest of this folder qualifies for saving just in case you need anything from it after reinstalling Windows (after all, it does contain some of your most recently used driver files), so the workaround may apply. Try just copying the entire folder by itself before you do the rest of the system32 folder. If it balks you'll need to use the workaround. If not, you're in the clear. The files inside the System32 folder that are not in already inside subfolders can be completely ignored and they will be replaced by your Windows reinstall as needed. Therefore, your focus will be entirely on the folders you find inside. This same statement normally applies to the bare files directly under C:\Windows, but I always go through the list to make sure, as there are occasionally exceptions to this rule. I almost forgot to mention that there is no reason to back up any of the main folders that start with a $ symbol, as these are nothing more than uninstall files for various Windows Updates. Even with the rest of my master plan removed, this still turned into quite a novel. There's a lot of info here and much of it is somewhat convoluted due to the email medium itself. If you have any questions about anything at all, please do not hesitate to send them in so I can at least attempt a little clarification. Have fun, my friend. :O) Peace, GMan http://tinyurl.com/2s8x23 "The only dumb questions are the ones we fail to ask!" ----- Original Message ----- From: "RMB White" <roguer@xxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Wednesday, February 13, 2008 9:27 PM Subject: -=PCTechTalk=- Re: Backup and latest Ghost (12.0) > GMan! > > Answers to your questions have been entered as requested in the "Current > Size" column in YOUR message below. > > The 3 separate Documents Folders are for ease of Desktop operation but > do include some duplication (which I want to retain until I have got the > reboot up and running in a comfortable environment (AFTER which I may > weed out SOME duplicates) > > Roger W --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. 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