Andy, I personally get all tenners when I can and this, I think, works better than fivers. If I get a fiver in change then I'll fold that one differently to the tenners and remember to use it up when I can. I avoid 20's if I can but, again, if I get them because I've asked for cash, I put them separately.
In this way all my money is sorted before I go to the shop and I know, pretty well without a doubt, just what I've handed over. It doesn't solve all the problems, but it goes a long way to help.
-- Carol carol.pearson29@xxxxxxxxxxxxxx -- Carol carol.pearson29@xxxxxxxxxxxxxxOn Tuesday, June 03, 2008 8:34 PM (UK time), Andy at andy@xxxxxxxxxxxxxxxxxxxxxxxxx said:
Hi Wendy. You make a lot of sense and must have far more confidence than I do when it comes to shopping. When I hand over a £20.00 for ,let's say, £8.00 worth of goods, the salesperson may well count out the change but on many occasions they don't they simply place all the change on the top with the £10.00 note below and simply drop this into your hand. Even if they did count out your change. How could you be sure that the £10.00 they say is there is really a tenner. Furthermore, when in a cue, I'd find it very difficult to seek out confirmation from other shop goers that the £10.00 was actually a £10 note and not a £5.00 note. I'm going to ask the bank from now on for bundles of £5.00, rather than £20.00's and although this is bulkier, it would be much easier for me to manage. You mentioned that I had left the shop before confronting the staff. Although indeed this may be a legal matter, I'm sure the owner of the company would rather resolve the matter rather than start replying to lawyers letters over a £10.00 issue. I'm actually particularly disgusted because I'm on first name terms with all of the staff within this shop. My wife and I are into doing up old buildings and cottages and have over the years spent many thousands of pounds in this shop, so this is why it's hurting me so badly. I had trust in them and for the sake of £10.00 this trust has now been destroyed. Andy ----- Original Message ----- From: "Wendy Sharpe" <w.sharpe@xxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, June 03, 2008 7:24 PM Subject: [access-uk] Re: Trust me with your changeAndy Why do you think it is being mistrustful to check your change before putting it away? Many shop assistants will actually tell you the amount of change they are handing you, and with modern tills the change is automatically calculated and dished out, so mistakes are hopefullyeliminated. You mention that it was a builder's merchant. Well, I don't want torubbish all builder's merchants, but this is the kind of place where it might be possible for someone to take advantage of your lack of sight to pull a fast one. If your purchase had been larger and you had mistakenly given theman less than you should, he would soon have mentioned the matter. Our local cornershop doesn't have a modern till so you don't get a paper receipt. I have sometimes had to query the cost of several purchases, and they have overcharged me on several occasions before I made them do the calculation again. If this was your experience, not getting a paper receipt, I think it might be difficult to get a resolution of the situation. I don't know how you arrange your money, but of course, ladies often carry handbags, and I arrange my notes in the very inside zippocket, folding twenties and fivers in half and leaving tens flat. Small change goes in a purse with several compartments so that I candivide the coins into groups according to denomination. Frankly, I don't trust shops to give me the right change. They often check notes to see if we have handed over forgeries before putting them in the till, so I see no problem in checking my change in front of them before I leave. This is your real problem. You left the shop, so really there is no way of proving either way, as the man told you the till balanced. I think this may be something you will need to put down to experience, and I do think that in future you should give up your scruples and check change before you leave the shop. Wendy -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Sent: 03 June 2008 19:00 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Trust me with your change Hi all. Here is something to encourage some debate and discussion on thelist. Last Saturday, I was dropped off at a local builders merchant and mywife parked outside while I made a couple of purchases indoors. I had previously visited the bank and had £60.00, in £20.00 notes in my pocket. My modest purchase was under £5.00 so I should have ended up with 2 £20.00 notes,, a £10.00 and a £5.00 note and some loose change. I left the shop and walked the 15 foot across the pavement and got into the car, where my wife was waiting on me and to be perfectly frank I did not check my change as I'm unable to do this without feeling verydistrusting. An hour or so later, she asked me for some cash and I emptied mypockets. I found 2 £20.00 notes a £5.00 note and some small change. We both realised that the shop had not recognized that I had handed over a £20, mistaking this for a £10 note perhaps. I agreed to visit the shop today and sort the problem out. Well, The man who served me acknowledged that I had indeed given him a £20.00 note but insisted that in my change he had given me a £10.00 note, a £5.00 note and some change and added that the till was in balance on Saturday evening. So I said to the man that if the missing £10.00 was not in the till, and not in my pocket, then it must be in his pocket. Again he stated that he was quite sure that he gave me the £10.00 amongst my change. I asked him of the likelihood of loosing a £10.00 note from a pocket whilst not loosing a £5.00 note from the same pocket and he admitted that this was very unlikely, though confirmed that he had given me the correctchange. I left the shop and this matter bugged me all day. There is no waywhen you receive a £10.00, a £5.00 and some change and put this in separate pockets that you would loss one note and retain the other . Around 5.00pm I was getting very angry and telephoned the shop back and advised them of the above and told them that I wanted my £10.00 back and a note of apology or I'd be asking my lawyer to contact Consumer Direct tomorrow with a complaint. The manager advised that he would telephone me back thirst thing, so I'm quite interested to just how they will play this thing out. I'm absolutely not interested in receiving £10.00 from their petty chas tin. I need some form of acknowledgement that thy made a mistake. So, what do you think guy's. All though's uncomfortable moments when you simply push notes and coins into your pocket, feeling that there is something not write but wishing above everything to be able to trust the person wheo has just served you. Have I been doing this all wrong? if so, how do I check my change withough drawing attention to myself and looking like a miser,. a Scottish one at that? Any observations or ideas would be welcomed. Best wishes. Andy ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 3155 (20080603) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
