Hi. Normally I would think your kicking up a fuss over nothing. I agree here. Shaking up the shop manager is the right way to go. Blind people have been taken advantage of when they use to cash their benefits and the post office would give out the right amount of money. Usually the odd £10 would go astraigh and they would not own up to the human error. When I pay for goods in a shop I always think on the off chance I might be short changed and would have difficulty proving it as their argument would be that I gave them a £10 note instead of a £20. ----- Original Message ----- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, June 03, 2008 7:00 PM Subject: [access-uk] Trust me with your change
Hi all. Here is something to encourage some debate and discussion on the list.Last Saturday, I was dropped off at a local builders merchant and my wife parked outside while I made a couple of purchases indoors.I had previously visited the bank and had £60.00, in £20.00 notes in my pocket.My modest purchase was under £5.00 so I should have ended up with 2 £20.00 notes,, a £10.00 and a £5.00 note and some loose change.I left the shop and walked the 15 foot across the pavement and got into the car, where my wife was waiting on me and to be perfectly frank I did not check my change as I'm unable to do this without feeling very distrusting.An hour or so later, she asked me for some cash and I emptied my pockets. I found 2 £20.00 notes a £5.00 note and some small change.We both realised that the shop had not recognized that I had handed over a £20, mistaking this for a £10 note perhaps.I agreed to visit the shop today and sort the problem out. Well,The man who served me acknowledged that I had indeed given him a £20.00 note but insisted that in my change he had given me a £10.00 note, a £5.00 note and some change and added that the till was in balance on Saturday evening.So I said to the man that if the missing £10.00 was not in the till, and not in my pocket, then it must be in his pocket. Again he stated that he was quite sure that he gave me the £10.00 amongst my change.I asked him of the likelihood of loosing a £10.00 note from a pocket whilst not loosing a £5.00 note from the same pocket and he admitted that this was very unlikely, though confirmed that he had given me the correct change.I left the shop and this matter bugged me all day. There is no way when you receive a £10.00, a £5.00 and some change and put this in separate pockets that you would loss one note and retain the other . Around 5.00pm I was getting very angry and telephoned the shop back and advised them of the above and told them that I wanted my £10.00 back and a note of apology or I'd be asking my lawyer to contact Consumer Direct tomorrow with a complaint.The manager advised that he would telephone me back thirst thing, so I'm quite interested to just how they will play this thing out. I'm absolutely not interested in receiving £10.00 from their petty chas tin. I need some form of acknowledgement that thy made a mistake.So, what do you think guy's.All though's uncomfortable moments when you simply push notes and coins into your pocket, feeling that there is something not write but wishing above everything to be able to trust the person wheo has just served you. Have I been doing this all wrong? if so, how do I check my change withough drawing attention to myself and looking like a miser,. a Scottish one at that?Any observations or ideas would be welcomed. Best wishes. Andy ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
