[access-uk] Re: Trust me with your change
- From: "Peter Beasley" <pjbeasley@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 3 Jun 2008 23:49:16 +0100
I always use my card if that facility is available.
----- Original Message -----
From: "Wendy Sharpe" <w.sharpe@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 9:12 PM
Subject: [access-uk] Re: Trust me with your change
Andy
Your good relationship with the staff at the shop does throw a different
light on things, and I would have thought they would have given you the
benefit of the doubt in those circumstances.
It may sound unreasonable to you, as you probably value your independence,
but why didn't your wife come into the shop with you. If she had been there
you could have verified the note you were given. Here is another point.
You should have received two notes whereas you apparently only received one,
so why did you not notice this?
I always go shopping with a sighted friend, as I find it impossible to go
into shops and get all the help I need quickly and efficiently. If I am in
any doubt, I always ask my friend to confirm what notes I have been given in
change.
Wendy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Andy
Sent: 03 June 2008 20:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Trust me with your change
Hi Wendy.
You make a lot of sense and must have far more confidence than I do when it
comes to shopping. When I hand over a £20.00 for ,let's say, £8.00 worth of
goods, the salesperson may well count out the change but on many occasions
they don't they simply place all the change on the top with the £10.00 note
below and simply drop this into your hand. Even if they did count out your
change. How could you be sure that the £10.00 they say is there is really a
tenner. Furthermore, when in a cue, I'd find it very difficult to seek
out confirmation from other shop goers that the £10.00 was actually a £10
note and not a £5.00 note.
I'm going to ask the bank from now on for bundles of £5.00, rather than
£20.00's and although this is bulkier, it would be much easier for me to
manage.
You mentioned that I had left the shop before confronting the staff.
Although indeed this may be a legal matter, I'm sure the owner of the
company would rather resolve the matter rather than start replying to
lawyers letters over a £10.00 issue.
I'm actually particularly disgusted because I'm on first name terms with all
of the staff within this shop. My wife and I are into doing up old
buildings and cottages and have over the years spent many thousands of
pounds in this shop, so this is why it's hurting me so badly. I had trust
in them and for the sake of £10.00 this trust has now been destroyed.
Andy
----- Original Message -----
From: "Wendy Sharpe" <w.sharpe@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 7:24 PM
Subject: [access-uk] Re: Trust me with your change
Andy
Why do you think it is being mistrustful to check your change before
putting
it away? Many shop assistants will actually tell you the amount of change
they are handing you, and with modern tills the change is automatically
calculated and dished out, so mistakes are hopefully eliminated.
You mention that it was a builder's merchant. Well, I don't want to
rubbish
all builder's merchants, but this is the kind of place where it might be
possible for someone to take advantage of your lack of sight to pull a
fast
one.
If your purchase had been larger and you had mistakenly given the man less
than you should, he would soon have mentioned the matter. Our local
corner
shop doesn't have a modern till so you don't get a paper receipt. I have
sometimes had to query the cost of several purchases, and they have
overcharged me on several occasions before I made them do the calculation
again. If this was your experience, not getting a paper receipt, I think
it
might be difficult to get a resolution of the situation.
I don't know how you arrange your money, but of course, ladies often carry
handbags, and I arrange my notes in the very inside zip pocket, folding
twenties and fivers in half and leaving tens flat. Small change goes in a
purse with several compartments so that I can divide the coins into groups
according to denomination.
Frankly, I don't trust shops to give me the right change. They often
check
notes to see if we have handed over forgeries before putting them in the
till, so I see no problem in checking my change in front of them before I
leave. This is your real problem. You left the shop, so really there is
no
way of proving either way, as the man told you the till balanced.
I think this may be something you will need to put down to experience, and
I
do think that in future you should give up your scruples and check change
before you leave the shop.
Wendy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Andy
Sent: 03 June 2008 19:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Trust me with your change
Hi all.
Here is something to encourage some debate and discussion on the list.
Last Saturday, I was dropped off at a local builders merchant and my wife
parked outside while I made a couple of purchases indoors.
I had previously visited the bank and had £60.00, in £20.00 notes in my
pocket.
My modest purchase was under £5.00 so I should have ended up with 2 £20.00
notes,, a £10.00 and a £5.00 note and some loose change.
I left the shop and walked the 15 foot across the pavement and got into
the
car, where my wife was waiting on me and to be perfectly frank I did not
check my change as I'm unable to do this without feeling very distrusting.
An hour or so later, she asked me for some cash and I emptied my pockets.
I found 2 £20.00 notes a £5.00 note and some small change.
We both realised that the shop had not recognized that I had handed over a
£20, mistaking this for a £10 note perhaps.
I agreed to visit the shop today and sort the problem out.
Well,
The man who served me acknowledged that I had indeed given him a £20.00
note
but insisted that in my change he had given me a £10.00 note, a £5.00 note
and some change and added that the till was in balance on Saturday
evening.
So I said to the man that if the missing £10.00 was not in the till, and
not
in my pocket, then it must be in his pocket. Again he stated that he was
quite sure that he gave me the £10.00 amongst my change.
I asked him of the likelihood of loosing a £10.00 note from a pocket
whilst
not loosing a £5.00 note from the same pocket and he admitted that this
was
very unlikely, though confirmed that he had given me the correct change.
I left the shop and this matter bugged me all day. There is no way when
you
receive a £10.00, a £5.00 and some change and put this in separate pockets
that you would loss one note and retain the other . Around 5.00pm I was
getting very angry and telephoned the shop back and advised them of the
above and told them that I wanted my £10.00 back and a note of apology or
I'd be asking my lawyer to contact Consumer Direct tomorrow with a
complaint.
The manager advised that he would telephone me back thirst thing, so I'm
quite interested to just how they will play this thing out. I'm
absolutely
not interested in receiving £10.00 from their petty chas tin. I need some
form of acknowledgement that thy made a mistake.
So, what do you think guy's.
All though's uncomfortable moments when you simply push notes and coins
into
your pocket, feeling that there is something not write but wishing above
everything to be able to trust the person wheo has just served you. Have
I
been doing this all wrong? if so, how do I check my change withough
drawing
attention to myself and looking like a miser,. a Scottish one at that?
Any observations or ideas would be welcomed.
Best wishes.
Andy
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
__________ NOD32 3155 (20080603) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Get your FREE SECURE email account from http://www.topmail.co.uk
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
