[access-uk] Re: Trust me with your change

  • From: "Peter Beasley" <pjbeasley@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 4 Jun 2008 10:07:45 +0100

I used to go up toScotland regularly for about 16 months and I never had a problem with the notes. All I made sure of was that I wasn't given any £1 notes as these wouldn't be accepted down here. ----- Original Message ----- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx> 

To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, June 04, 2008 9:37 AM
Subject: [access-uk] Re: Trust me with your change
To be honest Peter I've never sat down and checked this out. Now as my sight is finally ebbing, perhaps it's time I did. 

Andy
----- Original Message ----- From: "Peter Beasley" <pjbeasley@xxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 11:50 PM
Subject: [access-uk] Re: Trust me with your change
I am not sure, but arn't the notes issued by the various scottish banks the same size as the ones issued by the bank of England. ----- Original Message ----- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 9:34 PM
Subject: [access-uk] Re: Trust me with your change



Hi Marc.
Yes, I've heard of this technique, but up here in Jock-Land, we also have Bank of Scotland, Royal bank of Scotland, Clydesdale bank and others. Bring on the Euro standard. 

Andy
----- Original Message ----- From: "Mark Threadgold" <m.j.threadgold@xxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 9:09 PM
Subject: [access-uk] Re: Trust me with your change



Andy,
To try and be useful, the way I check notes is to fold them over my index 
finger.
The width of a five pound note means the edge reaches the start of my finger nail. A ten will reack the middle of the nail, and the width of a twenty 
means it is level with the tip of my finger.
You might want to try using different fingers for different notes, but this 
works for me.

I once explained this to a taxi driver who now uses it by betting his
friends he can tell the note they give him without looking at it. He wins a 
lot of driks, evidently.

Regards,


Mark Threadgold
The probability of being watched is directly proportional to the stupidity 
of your act...
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Andy
Sent: 03 June 2008 21:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Trust me with your change

nHi Mark.

You are absolutely right of course.  My lack of confidence to seek
clarification of any change is a different issue and as you said, I did
leave the shop. I just feel so very very uneasy about seeking confirmation with change. How do I do this? Do I need to seek out another customer and ask them to confirm? It's so much easier to burry your head in the sand and
hop for trust in people. No longer. As I mentioned in an earlier message, I'm going to ask the bank for £5.00 notes rather than £20.00 from now on, so
perhaps I can be a bit more proactive at the time of purchase rather than 
afterwards.  Interesting point though.  We all know that many visually
impaired people lack confidence so how do they cope with challenging queries 

relating to change etc.

best wishes.

Andy.
----- Original Message ----- From: "Mark Threadgold" <m.j.threadgold@xxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 8:10 PM
Subject: [access-uk] Re: Trust me with your change



Andy,
I don't think you have a leg to stand on if you try and involve any sort 
of
legal argument with this firm. The fact is that you did not check your change. Had you done it there and then it would not have become an issue, 
and the fact you left the shop without doing so means you cannot say
either
way wether you were given the correct amount or not. If they say the till balanced they will probably have a paper printout of all the transactions 
done on the till so you would have a hard job proving otherwise.
Sorry if it sounds harsh, but I think it would be easier to put it down to 
experience and to start checking your change every time.  There is no
reason
to feel distrusting about anything. They would soon shout if you didn't 
pay
them enough, so you should not feel bad about checking they have not made 
a
mistake, or indeed tried to rip you off.

Regards,

Mark Threadgold.


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
Of
Andy
Sent: 03 June 2008 19:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Trust me with your change

Hi all.

Here is something to encourage some debate and discussion on the list.
Last Saturday, I was dropped off at a local builders merchant and my wife 
parked outside while I made a couple of purchases indoors.
I had previously visited the bank and had £60.00, in £20.00 notes in my 
pocket.
My modest purchase was under £5.00 so I should have ended up with 2 £20.00 
notes,, a £10.00 and a £5.00 note and some loose change.
I left the shop and walked the 15 foot across the pavement and got into 
the
car, where my wife was waiting on me and to be perfectly frank I did not check my change as I'm unable to do this without feeling very distrusting.
An hour or so later, she asked me for some cash and I emptied my pockets. 

I found 2 £20.00 notes a £5.00 note and some small change.
We both realised that the shop had not recognized that I had handed over a 
£20, mistaking this for a £10 note perhaps.

I agreed to visit the shop today and sort the problem out.

Well,
The man who served me acknowledged that I had indeed given him a £20.00 
note
but insisted that in my change he had given me a £10.00 note, a £5.00 note 
and some change and added that the till was in balance on Saturday
evening.
So I said to the man that if the missing £10.00 was not in the till, and 
not
in my pocket, then it must be in his pocket. Again he stated that he was 
quite sure that he gave me the £10.00 amongst my change.

I asked him of the likelihood of loosing a £10.00 note from a pocket
whilst
not loosing a £5.00 note from the same pocket and he admitted that this 
was
very unlikely, though confirmed that he had given me the correct change.
I left the shop and this matter bugged me all day. There is no way when 
you
receive a £10.00, a £5.00 and some change and put this in separate pockets that you would loss one note and retain the other . Around 5.00pm I was getting very angry and telephoned the shop back and advised them of the above and told them that I wanted my £10.00 back and a note of apology or 
I'd be asking my lawyer to contact Consumer Direct tomorrow with a
complaint.
The manager advised that he would telephone me back thirst thing, so I'm 
quite interested to just how they will play this thing out.  I'm
absolutely
not interested in receiving £10.00 from their petty chas tin. I need some 
form of acknowledgement that thy made a mistake.

So, what do you think guy's.
All though's uncomfortable moments when you simply push notes and coins 
into
your pocket, feeling that there is something not write but wishing above everything to be able to trust the person wheo has just served you. Have 
I
been doing this all wrong?  if so, how do I check my change withough
drawing

attention to myself and looking like a miser,. a Scottish one at that?

Any observations or ideas would be welcomed.

Best wishes.

Andy

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