[access-uk] Re: Trust me with your change

Hi Carol.

That's a good idea.

So you fold £10.00's longwise and £5.00 breadthways, or visa versa.

I just purchased a pair of Cargo Pant's, hahaha. 54 years old and still trying to look cool!, but I loved all the pockets.

I was out on Saturday and I had my phone in my left leg pocket, my bus pass above this, my mp3 player in my right leg pocket with headphones above this. Then my normal pockets at the top, cashin the left and paper in the right. Perhaps I could have different pockets for £5.00, £10.00 and £20.00's. Goodness, it's all getting a bit too complicated. How about a Swipe card for everything eh?

Best wishes.

Andy



----- Original Message ----- From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 9:14 PM
Subject: [access-uk] Re: Trust me with your change


Andy, I personally get all tenners when I can and this, I think, works better than fivers. If I get a fiver in change then I'll fold that one differently to the tenners and remember to use it up when I can. I avoid 20's if I can but, again, if I get them because I've asked for cash, I put them separately.

In this way all my money is sorted before I go to the shop and I know, pretty well without a doubt, just what I've handed over. It doesn't solve all the problems, but it goes a long way to help.

--
Carol
carol.pearson29@xxxxxxxxxxxxxx



--
Carol
carol.pearson29@xxxxxxxxxxxxxx



On Tuesday, June 03, 2008 8:34 PM (UK time), Andy at andy@xxxxxxxxxxxxxxxxxxxxxxxxx said:

Hi Wendy.

You make a lot of sense and must have far more confidence than I do
when it comes to shopping.  When I hand over a £20.00 for ,let's say,
£8.00 worth of goods, the salesperson may well count out the change
but on many occasions they don't they simply place all the change on
the top with the £10.00 note below  and simply drop this into your
hand.  Even if they did count out your change.  How could you be sure
that the £10.00 they say is there is really a tenner.    Furthermore,
when in a cue, I'd find it very difficult to seek out confirmation
from other shop goers that the £10.00 was actually a £10 note and not
a £5.00 note.
I'm going to ask the bank from now on for bundles of £5.00, rather
than £20.00's and although this is bulkier, it would be much easier
for me to manage.

You mentioned that I had left the shop before confronting the staff.
Although indeed this may be a legal matter, I'm sure the owner of the
company would rather resolve the matter rather than start replying to
lawyers letters over a £10.00 issue.

I'm actually particularly disgusted because I'm on first name terms
with all of the staff within this shop.  My wife and I are into doing
up old buildings and cottages and have over the years spent many
thousands of pounds in this shop, so this is why it's hurting me so
badly.  I had trust in them and for the sake of £10.00 this trust has
now been destroyed.
Andy









----- Original Message -----
From: "Wendy Sharpe" <w.sharpe@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 7:24 PM
Subject: [access-uk] Re: Trust me with your change


Andy

Why do you think it is being mistrustful to check your change before
putting
it away?  Many shop assistants will actually tell you the amount of
change they are handing you, and with modern tills the change is
automatically calculated and dished out, so mistakes are hopefully
eliminated. You mention that it was a builder's merchant. Well, I don't want to
rubbish
all builder's merchants, but this is the kind of place where it
might be possible for someone to take advantage of your lack of
sight to pull a fast
one.

If your purchase had been larger and you had mistakenly given the
man less than you should, he would soon have mentioned the matter. Our local corner
shop doesn't have a modern till so you don't get a paper receipt.  I
have sometimes had to query the cost of several purchases, and they
have overcharged me on several occasions before I made them do the
calculation again.  If this was your experience, not getting a paper
receipt, I think it
might be difficult to get a resolution of the situation.

I don't know how you arrange your money, but of course, ladies often
carry handbags, and I arrange my notes in the very inside zip
pocket, folding twenties and fivers in half and leaving tens flat. Small change goes in a purse with several compartments so that I can
divide the coins into groups according to denomination.

Frankly, I don't trust shops to give me the right change.  They often
check
notes to see if we have handed over forgeries before putting them in
the till, so I see no problem in checking my change in front of them
before I leave.  This is your real problem.  You left the shop, so
really there is no
way of proving either way, as the man told you the till balanced.

I think this may be something you will need to put down to
experience, and I
do think that in future you should give up your scruples and check
change before you leave the shop.

Wendy

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Andy
Sent: 03 June 2008 19:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Trust me with your change

Hi all.

Here is something to encourage some debate and discussion on the
list. Last Saturday, I was dropped off at a local builders merchant and my
wife parked outside while I made a couple of purchases indoors.

I had previously visited the bank and had £60.00, in £20.00 notes in
my pocket.

My modest purchase was under £5.00 so I should have ended up with 2
£20.00 notes,, a £10.00 and a £5.00 note and some loose change.

I left the shop and walked the 15 foot across the pavement and got
into the
car, where my wife was waiting on me and to be perfectly frank I did
not check my change as I'm unable to do this without feeling very
distrusting. An hour or so later, she asked me for some cash and I emptied my
pockets. I found 2 £20.00 notes a £5.00 note and some small change.

We both realised that the shop had not recognized that I had handed
over a £20, mistaking this for a £10 note perhaps.

I agreed to visit the shop today and sort the problem out.

Well,

The man who served me acknowledged that I had indeed given him a
£20.00 note

but insisted that in my change he had given me a £10.00 note, a
£5.00 note and some change and added that the till was in balance on
Saturday evening.

So I said to the man that if the missing £10.00 was not in the till,
and not

in my pocket, then it must be in his pocket.  Again he stated that
he was quite sure that he gave me the £10.00 amongst my change.

I asked him of the likelihood of loosing a £10.00 note from a pocket
whilst
not loosing a £5.00 note from the same pocket and he admitted that
this was
very unlikely, though confirmed that he had given me the correct
change. I left the shop and this matter bugged me all day. There is no way
when you

receive a £10.00, a £5.00 and some change and put this in separate
pockets that you would loss one note and retain the other .  Around
5.00pm I was getting very angry and telephoned the shop back and
advised them of the above and told them that I wanted my £10.00 back
and a note of apology or I'd be asking my lawyer to contact Consumer
Direct tomorrow with a complaint.

The manager advised that he would telephone me back thirst thing, so
I'm quite interested to just how they will play this thing out.  I'm
absolutely
not interested in receiving £10.00 from their petty chas tin.  I
need some form of acknowledgement that thy made a mistake.

So, what do you think guy's.

All though's uncomfortable moments when you simply push notes and
coins into

your pocket, feeling that there is something not write but wishing
above everything to be able to trust the person wheo has just served
you.  Have I
been doing this all wrong?  if so, how do I check my change withough
drawing

attention to myself and looking like a miser,. a Scottish one at
that? Any observations or ideas would be welcomed.

Best wishes.

Andy






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