[access-uk] Re: Trust me with your change

I am an American, so I just don't know. Are your notes distinguishable from each other by touch. There is a movement here in America to make this happen. What you can do from now on is to say to the shop clerk, "I am giving you 20 pounds". That way people in the store will be looking out for you, even if it is unconsciously. Further, I would suggest you get rid quickly of the sensitivity about checking your notes rite there in the shop. We blind work hard enough for our money and we don't deserve to be cheated of any of it. Our denominations are the same size and color so I take time to make sure I am given back the proper change and I put it away rite in the store, even though I might cause some inconvenience to those around me. I just don't care what a lot of strangers think of me, and neither should you. ----- Original Message ----- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx>

To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 2:00 PM
Subject: [access-uk] Trust me with your change


Hi all.

Here is something to encourage some debate and discussion on the list.

Last Saturday, I was dropped off at a local builders merchant and my wife parked outside while I made a couple of purchases indoors.

I had previously visited the bank and had £60.00, in £20.00 notes in my pocket.

My modest purchase was under £5.00 so I should have ended up with 2 £20.00 notes,, a £10.00 and a £5.00 note and some loose change.

I left the shop and walked the 15 foot across the pavement and got into the car, where my wife was waiting on me and to be perfectly frank I did not check my change as I'm unable to do this without feeling very distrusting.

An hour or so later, she asked me for some cash and I emptied my pockets.

I found 2 £20.00 notes a £5.00 note and some small change.

We both realised that the shop had not recognized that I had handed over a £20, mistaking this for a £10 note perhaps.

I agreed to visit the shop today and sort the problem out.

Well,

The man who served me acknowledged that I had indeed given him a £20.00 note but insisted that in my change he had given me a £10.00 note, a £5.00 note and some change and added that the till was in balance on Saturday evening.

So I said to the man that if the missing £10.00 was not in the till, and not in my pocket, then it must be in his pocket. Again he stated that he was quite sure that he gave me the £10.00 amongst my change.

I asked him of the likelihood of loosing a £10.00 note from a pocket whilst not loosing a £5.00 note from the same pocket and he admitted that this was very unlikely, though confirmed that he had given me the correct change.

I left the shop and this matter bugged me all day. There is no way when you receive a £10.00, a £5.00 and some change and put this in separate pockets that you would loss one note and retain the other . Around 5.00pm I was getting very angry and telephoned the shop back and advised them of the above and told them that I wanted my £10.00 back and a note of apology or I'd be asking my lawyer to contact Consumer Direct tomorrow with a complaint.

The manager advised that he would telephone me back thirst thing, so I'm quite interested to just how they will play this thing out. I'm absolutely not interested in receiving £10.00 from their petty chas tin. I need some form of acknowledgement that thy made a mistake.

So, what do you think guy's.

All though's uncomfortable moments when you simply push notes and coins into your pocket, feeling that there is something not write but wishing above everything to be able to trust the person wheo has just served you. Have I been doing this all wrong? if so, how do I check my change withough drawing attention to myself and looking like a miser,. a Scottish one at that?

Any observations or ideas would be welcomed.

Best wishes.

Andy






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