[TechAssist] Re: norton shuts down xp
- From: "electronics" <electronics@xxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 28 Aug 2003 21:04:04 -0400
hello Ron, thanks for responding, I don't know if he installed the Service
Pack S.P. 1. , he said it just started shutting down, I did ask if he was up
to date with the latest updates and he said no.
-Tony
Country TV
Electronics Inc.
7027 Hwy. 441
Dillard, GA. 30537
electronics@xxxxxxxxx
----- Original Message -----
From: "Ron Miller d.b.a. Country TV" <rlmbkm@xxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, August 28, 2003 8:26 PM
Subject: [TechAssist] Re: norton shuts down xp
> Did the customer install the Service Pack? S.P. 1.
> Country TV
> Ron Miller
> Inez, TX. 77968
>
> ----- Original Message -----
> From: "electronics" <electronics@xxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, August 28, 2003 5:16 PM
> Subject: [TechAssist] norton shuts down xp
>
>
> > Customer came in with this problem PC boots up all the way then says
> there has been a problem with Symantec (Norton) and it will fix the
problem
> and reboot..same thing over and over, I could not uninstall Norton so I
> installed Norton System ( with system restore turned off) works 2003, it
> found 60 problems in the registry and fixed them I then registered the new
> version and downloaded the updates and scanned for viruses it went to the
> end but did not complete normally, now I am back to where I started- comes
> up and then shuts down...its not the MS blast ..I have also tried
> uninstalling and reinstalling system works=no help.....any help greatly
> appreciated
> > -Tony
> > Electronics Inc.
> > 7027 Hwy. 441
> > Dillard, GA. 30537
> > electronics@xxxxxxxxx
> >
>
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