[TechAssist] Re: norton shuts down xp
- From: "electronics" <electronics@xxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 30 Aug 2003 10:36:06 -0500
yes, I've installed all the patches, no help. thanks
-Tony
----- Original Message -----
From: "teltek3" <teltek3@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, August 30, 2003 8:58 AM
Subject: [TechAssist] Re: norton shuts down xp
> Tony;
> Have you checked Symantec Website for the patch for this, I believe it's
> there. And also go to Microsoft XP update...I believe there is a patch
there
> too. I have not had to deal with this virus, but heard lots mentioned on
> other websites on how to erradicate this.
> I believe it called the sobig virus, that keeps restarting your computer.
> May be wise to do a little research before formatting and re-installing
OS.
>
>
> -Ed-
> Tel-Tek Electronics
> Ontario-Canada
> teltek3@xxxxxxxxxxxx
> ----- Original Message -----
> From: "electronics" <electronics@xxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, August 30, 2003 9:48 AM
> Subject: [TechAssist] Re: norton shuts down xp
>
>
> > thanks for responding, yes I removed everything associated with Norton,
I
> do
> > beleive its a virus- the customer has given the ok to reformat and
install
> > OS..I still am dissapointed I couldnt fix this one but cant go any
> further.
> > thanks again
> > -Tony
> > ----- Original Message -----
> > From: "Richard Brink" <rbrink@xxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, August 30, 2003 8:39 AM
> > Subject: [TechAssist] Re: norton shuts down xp
> >
> >
> > > Two things come to mind.
> > > Have you verified that there is no viruses attacking the system?
> > > The other thing is when you deinstall Norton make sure everything
> > > pertaining to Norton is deleted from the system otherwise the
reinstall
> > > will most likely have the same problems.
> > >
> > > Richard Brink
> > > Brink Electronic Service
> > > 3979 Austin St.
> > > Pequot Lakes, Mn 56472
> > >
> > >
> > > -----Original Message-----
> > > From: techassist-bounce@xxxxxxxxxxxxx
> > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics
> > > Sent: Thursday, August 28, 2003 8:30 PM
> > > To: techassist@xxxxxxxxxxxxx
> > > Subject: [TechAssist] Re: norton shuts down xp
> > >
> > >
> > > XP
> > >
> > > Electronics Inc.
> > > 7027 Hwy. 441
> > > Dillard, GA. 30537
> > > electronics@xxxxxxxxx
> > > ----- Original Message -----
> > > From: <fremur01@xxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, August 28, 2003 7:59 PM
> > > Subject: [TechAssist] Re: norton shuts down xp
> > >
> > >
> > > > Hello Tony,
> > > >
> > > > What o/s are we talking here? If it is win2k or winxp you may have a
> > > problem
> > > > with the
> > > > RPC service.
> > > >
> > > > Good luck
> > > >
> > > > Fred
> > > > MTS Electronics
> > > > Fayetteville, NC
> > > > fremur01@xxxxxxxxx
> > > >
> > > > -----Original Message-----
> > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics
> > > > Sent: Thursday, August 28, 2003 6:17 PM
> > > > To: techassist@xxxxxxxxxxxxx
> > > > Subject: [TechAssist] norton shuts down xp
> > > >
> > > >
> > > > Customer came in with this problem PC boots up all the way then
says
> > > there
> > > > has been a problem with Symantec (Norton) and it will fix the
problem
> > > > and reboot..same thing over and over, I could not uninstall Norton
so
> > > > I installed Norton System ( with system restore turned off) works
> > > > 2003, it found 60 problems in the registry and fixed them I then
> > > > registered the new version and downloaded the updates and scanned
for
> > > > viruses it went to the end but did not complete normally, now I am
> > > > back to where I started- comes up and then shuts down...its not the
MS
> > >
> > > > blast ..I have also tried uninstalling and reinstalling system
> > > > works=no help.....any help greatly appreciated -Tony
> > > > Electronics Inc.
> > > > 7027 Hwy. 441
> > > > Dillard, GA. 30537
> > > > electronics@xxxxxxxxx
> > > >
> > >
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