That used to happen to me frequently. I am using 98. Eventually I would just cut the power and the next time I powered it up it would boot up as if it had been shut down properly. Sometimes I would press control-alt-delete and it would list the open programs and tell me that one was not responding and give me the chance to manually terminate or "end task" and this would usually allow "safe" shutdown. Not always the same program not responding. AV scans always saying everything OK. Then one day, in Internet Explorer-Tools-Options, I deleted all the cookies and temporary on-line and off-line internet files. My shut-down problems immediately disappeared. Now I do this about once a week. The only drawback is that I have to keep a record of all those account numbers and user names and passwords that some sites apparently stored in the cookies, but I was doing that anyway. I am not sure exactly why this solved the problem but it doesnt hurt anything to try it and it frees up some ram and hard drive memory, which seems to speed things up. Jerry Silverman Greentron Inc 4 Newland Ave Greenville SC 29609 864 232 3889 Fax 271 2080 mailto:greentron@xxxxxxx ----- Original Message ----- From: "teltek3" <teltek3@xxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Saturday, August 30, 2003 9:48 AM Subject: [TechAssist] Re: norton shuts down xp > Richard; > While on the subject of XP....can you think of any reason when you go to > Windows Shut down, program hangs up on "Windows is shutting down"...then > just sits there and never does shut down. > > -Ed- > Tel-Tek Electronics > Ontario-Canada > teltek3@xxxxxxxxxxxx > ----- Original Message ----- > From: "Richard Brink" <rbrink@xxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Saturday, August 30, 2003 9:39 AM > Subject: [TechAssist] Re: norton shuts down xp > > > > Two things come to mind. > > Have you verified that there is no viruses attacking the system? > > The other thing is when you deinstall Norton make sure everything > > pertaining to Norton is deleted from the system otherwise the reinstall > > will most likely have the same problems. > > > > Richard Brink > > Brink Electronic Service > > 3979 Austin St. > > Pequot Lakes, Mn 56472 > > > > > > -----Original Message----- > > From: techassist-bounce@xxxxxxxxxxxxx > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics > > Sent: Thursday, August 28, 2003 8:30 PM > > To: techassist@xxxxxxxxxxxxx > > Subject: [TechAssist] Re: norton shuts down xp > > > > > > XP > > > > Electronics Inc. > > 7027 Hwy. 441 > > Dillard, GA. 30537 > > electronics@xxxxxxxxx > > ----- Original Message ----- > > From: <fremur01@xxxxxxxxx> > > To: <techassist@xxxxxxxxxxxxx> > > Sent: Thursday, August 28, 2003 7:59 PM > > Subject: [TechAssist] Re: norton shuts down xp > > > > > > > Hello Tony, > > > > > > What o/s are we talking here? If it is win2k or winxp you may have a > > problem > > > with the > > > RPC service. > > > > > > Good luck > > > > > > Fred > > > MTS Electronics > > > Fayetteville, NC > > > fremur01@xxxxxxxxx > > > > > > -----Original Message----- > > > From: techassist-bounce@xxxxxxxxxxxxx > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics > > > Sent: Thursday, August 28, 2003 6:17 PM > > > To: techassist@xxxxxxxxxxxxx > > > Subject: [TechAssist] norton shuts down xp > > > > > > > > > Customer came in with this problem PC boots up all the way then says > > there > > > has been a problem with Symantec (Norton) and it will fix the problem > > > and reboot..same thing over and over, I could not uninstall Norton so > > > I installed Norton System ( with system restore turned off) works > > > 2003, it found 60 problems in the registry and fixed them I then > > > registered the new version and downloaded the updates and scanned for > > > viruses it went to the end but did not complete normally, now I am > > > back to where I started- comes up and then shuts down...its not the MS > > > > > blast ..I have also tried uninstalling and reinstalling system > > > works=no help.....any help greatly appreciated -Tony > > > Electronics Inc. > > > 7027 Hwy. 441 > > > Dillard, GA. 30537 > > > electronics@xxxxxxxxx > > > > > ************************************************************************ > > **** > > > * > > > Classifieds! 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