[TechAssist] Re: norton shuts down xp
- From: "electronics" <electronics@xxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 30 Aug 2003 08:48:52 -0500
thanks for responding, yes I removed everything associated with Norton, I do
beleive its a virus- the customer has given the ok to reformat and install
OS..I still am dissapointed I couldnt fix this one but cant go any further.
thanks again
-Tony
----- Original Message -----
From: "Richard Brink" <rbrink@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, August 30, 2003 8:39 AM
Subject: [TechAssist] Re: norton shuts down xp
> Two things come to mind.
> Have you verified that there is no viruses attacking the system?
> The other thing is when you deinstall Norton make sure everything
> pertaining to Norton is deleted from the system otherwise the reinstall
> will most likely have the same problems.
>
> Richard Brink
> Brink Electronic Service
> 3979 Austin St.
> Pequot Lakes, Mn 56472
>
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics
> Sent: Thursday, August 28, 2003 8:30 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: norton shuts down xp
>
>
> XP
>
> Electronics Inc.
> 7027 Hwy. 441
> Dillard, GA. 30537
> electronics@xxxxxxxxx
> ----- Original Message -----
> From: <fremur01@xxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, August 28, 2003 7:59 PM
> Subject: [TechAssist] Re: norton shuts down xp
>
>
> > Hello Tony,
> >
> > What o/s are we talking here? If it is win2k or winxp you may have a
> problem
> > with the
> > RPC service.
> >
> > Good luck
> >
> > Fred
> > MTS Electronics
> > Fayetteville, NC
> > fremur01@xxxxxxxxx
> >
> > -----Original Message-----
> > From: techassist-bounce@xxxxxxxxxxxxx
> > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics
> > Sent: Thursday, August 28, 2003 6:17 PM
> > To: techassist@xxxxxxxxxxxxx
> > Subject: [TechAssist] norton shuts down xp
> >
> >
> > Customer came in with this problem PC boots up all the way then says
> there
> > has been a problem with Symantec (Norton) and it will fix the problem
> > and reboot..same thing over and over, I could not uninstall Norton so
> > I installed Norton System ( with system restore turned off) works
> > 2003, it found 60 problems in the registry and fixed them I then
> > registered the new version and downloaded the updates and scanned for
> > viruses it went to the end but did not complete normally, now I am
> > back to where I started- comes up and then shuts down...its not the MS
>
> > blast ..I have also tried uninstalling and reinstalling system
> > works=no help.....any help greatly appreciated -Tony
> > Electronics Inc.
> > 7027 Hwy. 441
> > Dillard, GA. 30537
> > electronics@xxxxxxxxx
> >
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