[TechAssist] Re: norton shuts down xp
- From: "Ron Miller d.b.a. Country TV" <rlmbkm@xxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 28 Aug 2003 19:26:54 -0500
Did the customer install the Service Pack? S.P. 1.
Country TV
Ron Miller
Inez, TX. 77968
----- Original Message -----
From: "electronics" <electronics@xxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, August 28, 2003 5:16 PM
Subject: [TechAssist] norton shuts down xp
> Customer came in with this problem PC boots up all the way then says
there has been a problem with Symantec (Norton) and it will fix the problem
and reboot..same thing over and over, I could not uninstall Norton so I
installed Norton System ( with system restore turned off) works 2003, it
found 60 problems in the registry and fixed them I then registered the new
version and downloaded the updates and scanned for viruses it went to the
end but did not complete normally, now I am back to where I started- comes
up and then shuts down...its not the MS blast ..I have also tried
uninstalling and reinstalling system works=no help.....any help greatly
appreciated
> -Tony
> Electronics Inc.
> 7027 Hwy. 441
> Dillard, GA. 30537
> electronics@xxxxxxxxx
>
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