[TechAssist] Re: norton shuts down xp
- From: Gary McCartney <gary@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Sat, 30 Aug 2003 18:01:41 -0400
It is some program that is running in the background which is not
shutting down properly during the Windows shutdown cycle. If Win XP has
MSconfig, try running that and disabling certain routines from the
startup. That should isolate the problem. If Win XP doesn't have
msconfig, you can use a program called X-Setup which is a very good
utility for setting some cool preferences to all versions of Windows. It
has a startup manager in it which you can disable or delete programs
from starting up with Windows.
http://www.xteq.com/products/xset/
Gary McCartney
McCartney Electronics
Guelph Ontario Canada
Est. 1984
email: gary (at) number63.ca
Teltek3 wrote:
>
> Thanks Jerry;
> Seems if I start XP....and not run any programs, then I can shut down OK.
> But as soon as a program is run, it hangs up on shutdown. I presume it may
> be a program that's causing it. and I will pin it down this weekend.
>
> Thanks again..
>
> -Ed-
> Ed Gaidies
> Tel-Tek Electronics
> Ontario-Canada
> teltek3@xxxxxxxxxxxx
> ----- Original Message -----
> From: "J Silverman" <greentron@xxxxxxxxxxxxxxxx>
> To: <Techassist@xxxxxxxxxxxxx>
> Sent: Saturday, August 30, 2003 2:05 PM
> Subject: [TechAssist] Re: norton shuts down xp
>
> > That used to happen to me frequently. I am using 98. Eventually I would
> just
> > cut the power
> > and the next time I powered it up it would boot up as if it had been shut
> > down properly. Sometimes I would press control-alt-delete and it would
> list
> > the open programs and tell me that one was not responding and give me the
> > chance to manually terminate or "end task" and this would usually allow
> > "safe" shutdown. Not always the same program not responding. AV scans
> always
> > saying everything OK.
> > Then one day, in Internet Explorer-Tools-Options, I deleted all the
> cookies
> > and temporary on-line and off-line internet files. My shut-down problems
> > immediately disappeared. Now I do this about once a week. The only
> drawback
> > is that I have to keep a record of all those account numbers and user
> names
> > and passwords that some sites apparently stored in the cookies, but I was
> > doing that anyway. I am not sure exactly why this solved the problem but
> it
> > doesnt hurt anything to try it and it frees up some ram and hard drive
> > memory, which seems to speed things up.
> > Jerry Silverman
> > Greentron Inc
> > 4 Newland Ave
> > Greenville SC 29609
> > 864 232 3889
> > Fax 271 2080
> > mailto:greentron@xxxxxxx
> > ----- Original Message -----
> > From: "teltek3" <teltek3@xxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, August 30, 2003 9:48 AM
> > Subject: [TechAssist] Re: norton shuts down xp
> >
> >
> > > Richard;
> > > While on the subject of XP....can you think of any reason when you go to
> > > Windows Shut down, program hangs up on "Windows is shutting down"...then
> > > just sits there and never does shut down.
> > >
> > > -Ed-
> > > Tel-Tek Electronics
> > > Ontario-Canada
> > > teltek3@xxxxxxxxxxxx
> > > ----- Original Message -----
> > > From: "Richard Brink" <rbrink@xxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Saturday, August 30, 2003 9:39 AM
> > > Subject: [TechAssist] Re: norton shuts down xp
> > >
> > >
> > > > Two things come to mind.
> > > > Have you verified that there is no viruses attacking the system?
> > > > The other thing is when you deinstall Norton make sure everything
> > > > pertaining to Norton is deleted from the system otherwise the
> reinstall
> > > > will most likely have the same problems.
> > > >
> > > > Richard Brink
> > > > Brink Electronic Service
> > > > 3979 Austin St.
> > > > Pequot Lakes, Mn 56472
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics
> > > > Sent: Thursday, August 28, 2003 8:30 PM
> > > > To: techassist@xxxxxxxxxxxxx
> > > > Subject: [TechAssist] Re: norton shuts down xp
> > > >
> > > >
> > > > XP
> > > >
> > > > Electronics Inc.
> > > > 7027 Hwy. 441
> > > > Dillard, GA. 30537
> > > > electronics@xxxxxxxxx
> > > > ----- Original Message -----
> > > > From: <fremur01@xxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Thursday, August 28, 2003 7:59 PM
> > > > Subject: [TechAssist] Re: norton shuts down xp
> > > >
> > > >
> > > > > Hello Tony,
> > > > >
> > > > > What o/s are we talking here? If it is win2k or winxp you may have a
> > > > problem
> > > > > with the
> > > > > RPC service.
> > > > >
> > > > > Good luck
> > > > >
> > > > > Fred
> > > > > MTS Electronics
> > > > > Fayetteville, NC
> > > > > fremur01@xxxxxxxxx
> > > > >
> > > > > -----Original Message-----
> > > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics
> > > > > Sent: Thursday, August 28, 2003 6:17 PM
> > > > > To: techassist@xxxxxxxxxxxxx
> > > > > Subject: [TechAssist] norton shuts down xp
> > > > >
> > > > >
> > > > > Customer came in with this problem PC boots up all the way then
> says
> > > > there
> > > > > has been a problem with Symantec (Norton) and it will fix the
> problem
> > > > > and reboot..same thing over and over, I could not uninstall Norton
> so
> > > > > I installed Norton System ( with system restore turned off) works
> > > > > 2003, it found 60 problems in the registry and fixed them I then
> > > > > registered the new version and downloaded the updates and scanned
> for
> > > > > viruses it went to the end but did not complete normally, now I am
> > > > > back to where I started- comes up and then shuts down...its not the
> MS
> > > >
> > > > > blast ..I have also tried uninstalling and reinstalling system
> > > > > works=no help.....any help greatly appreciated -Tony
> > > > > Electronics Inc.
> > > > > 7027 Hwy. 441
> > > > > Dillard, GA. 30537
> > > > > electronics@xxxxxxxxx
> > > > >
> > > >
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