[TechAssist] Re: norton shuts down xp

  • From: "Teltek3" <teltek3@xxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Sat, 30 Aug 2003 18:10:28 -0400

Thanks Gary..
XP has that...that was going to be my first angle of attack...start
disabling some of the start-up programs...and go from there. I'll let you
know what I find out.

-Ed-
Ed Gaidies
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
----- Original Message ----- 
From: "Gary McCartney" <gary@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, August 30, 2003 6:01 PM
Subject: [TechAssist] Re: norton shuts down xp


> It is some program that is running in the background which is not
> shutting down properly during the Windows shutdown cycle. If Win XP has
> MSconfig, try running that and disabling certain routines from the
> startup. That should isolate the problem. If Win XP doesn't have
> msconfig, you can use a program called X-Setup which is a very good
> utility for setting some cool preferences to all versions of Windows. It
> has a startup manager in it which you can disable or delete programs
> from starting up with Windows.
>
> http://www.xteq.com/products/xset/
>
>
>
>
>
>
> Gary McCartney
>
> McCartney Electronics
> Guelph Ontario Canada
> Est. 1984
> email: gary (at) number63.ca
>
>
>
>
>
>
>
> Teltek3 wrote:
> >
> > Thanks Jerry;
> > Seems if I start XP....and not run any programs, then I can shut down
OK.
> > But as soon as a program is run, it hangs up on shutdown. I presume it
may
> > be a program that's causing it. and I will pin it down this weekend.
> >
> > Thanks again..
> >
> > -Ed-
> > Ed Gaidies
> > Tel-Tek Electronics
> > Ontario-Canada
> > teltek3@xxxxxxxxxxxx
> > ----- Original Message -----
> > From: "J Silverman" <greentron@xxxxxxxxxxxxxxxx>
> > To: <Techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, August 30, 2003 2:05 PM
> > Subject: [TechAssist] Re: norton shuts down xp
> >
> > > That used to happen to me frequently. I am using 98. Eventually I
would
> > just
> > > cut the power
> > > and the next time I powered it up it would boot up as if it had been
shut
> > > down properly. Sometimes I would press control-alt-delete and it would
> > list
> > > the open programs and tell me that one was not responding and give me
the
> > > chance to manually terminate or "end task" and this would usually
allow
> > > "safe" shutdown. Not always the same program not responding. AV scans
> > always
> > > saying everything OK.
> > > Then one day, in Internet Explorer-Tools-Options, I deleted all the
> > cookies
> > > and temporary on-line and off-line internet files. My shut-down
problems
> > > immediately disappeared. Now I do this about once a week. The only
> > drawback
> > > is that I have to keep a record of all those account numbers and user
> > names
> > > and passwords that some sites apparently stored in the cookies, but I
was
> > > doing that anyway. I am not sure exactly why this solved the problem
but
> > it
> > > doesnt hurt anything to try it and it frees up some ram and hard drive
> > > memory, which seems to speed things up.
> > > Jerry Silverman
> > > Greentron Inc
> > > 4 Newland Ave
> > > Greenville SC 29609
> > > 864 232 3889
> > > Fax 271 2080
> > > mailto:greentron@xxxxxxx
> > > ----- Original Message -----
> > > From: "teltek3" <teltek3@xxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Saturday, August 30, 2003 9:48 AM
> > > Subject: [TechAssist] Re: norton shuts down xp
> > >
> > >
> > > > Richard;
> > > > While on the subject of XP....can you think of any reason when you
go to
> > > > Windows Shut down, program hangs up on "Windows is shutting
down"...then
> > > > just sits there and never does shut down.
> > > >
> > > > -Ed-
> > > > Tel-Tek Electronics
> > > > Ontario-Canada
> > > > teltek3@xxxxxxxxxxxx
> > > > ----- Original Message -----
> > > > From: "Richard Brink" <rbrink@xxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Saturday, August 30, 2003 9:39 AM
> > > > Subject: [TechAssist] Re: norton shuts down xp
> > > >
> > > >
> > > > > Two things come to mind.
> > > > > Have you verified that there is no viruses attacking the system?
> > > > > The other thing is when you deinstall Norton make sure everything
> > > > > pertaining to Norton is deleted from the system otherwise the
> > reinstall
> > > > > will most likely have the same problems.
> > > > >
> > > > > Richard Brink
> > > > > Brink Electronic Service
> > > > > 3979 Austin St.
> > > > > Pequot Lakes, Mn 56472
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics
> > > > > Sent: Thursday, August 28, 2003 8:30 PM
> > > > > To: techassist@xxxxxxxxxxxxx
> > > > > Subject: [TechAssist] Re: norton shuts down xp
> > > > >
> > > > >
> > > > > XP
> > > > >
> > > > > Electronics Inc.
> > > > > 7027 Hwy. 441
> > > > > Dillard, GA. 30537
> > > > > electronics@xxxxxxxxx
> > > > > ----- Original Message -----
> > > > > From: <fremur01@xxxxxxxxx>
> > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > Sent: Thursday, August 28, 2003 7:59 PM
> > > > > Subject: [TechAssist] Re: norton shuts down xp
> > > > >
> > > > >
> > > > > > Hello Tony,
> > > > > >
> > > > > > What o/s are we talking here? If it is win2k or winxp you may
have a
> > > > > problem
> > > > > > with the
> > > > > > RPC service.
> > > > > >
> > > > > > Good luck
> > > > > >
> > > > > > Fred
> > > > > > MTS Electronics
> > > > > > Fayetteville, NC
> > > > > > fremur01@xxxxxxxxx
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics
> > > > > > Sent: Thursday, August 28, 2003 6:17 PM
> > > > > > To: techassist@xxxxxxxxxxxxx
> > > > > > Subject: [TechAssist] norton shuts down xp
> > > > > >
> > > > > >
> > > > > > Customer came  in with this problem PC boots up all the way then
> > says
> > > > > there
> > > > > > has been a problem with Symantec (Norton) and it will fix the
> > problem
> > > > > > and reboot..same thing over and over, I could not uninstall
Norton
> > so
> > > > > > I installed Norton System ( with system restore turned off)
works
> > > > > > 2003, it found 60 problems in the registry and fixed them I then
> > > > > > registered the new version and downloaded the updates and
scanned
> > for
> > > > > > viruses it went to the end but did not complete normally, now I
am
> > > > > > back to where I started- comes up and then shuts down...its not
the
> > MS
> > > > >
> > > > > > blast ..I have also tried uninstalling and reinstalling system
> > > > > > works=no help.....any help greatly appreciated -Tony
> > > > > > Electronics Inc.
> > > > > > 7027 Hwy. 441
> > > > > > Dillard, GA. 30537
> > > > > > electronics@xxxxxxxxx
> > > > > >
> > > > >
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