[TechAssist] Re: norton shuts down xp

  • From: "Teltek3" <teltek3@xxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Sat, 30 Aug 2003 16:43:41 -0400

Thanks Jerry;
Seems if I start XP....and not run any programs, then I can shut down OK.
But as soon as a program is run, it hangs up on shutdown. I presume it may
be a program that's causing it. and I will pin it down this weekend.

Thanks again..

-Ed-
Ed Gaidies
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
----- Original Message ----- 
From: "J Silverman" <greentron@xxxxxxxxxxxxxxxx>
To: <Techassist@xxxxxxxxxxxxx>
Sent: Saturday, August 30, 2003 2:05 PM
Subject: [TechAssist] Re: norton shuts down xp


> That used to happen to me frequently. I am using 98. Eventually I would
just
> cut the power
> and the next time I powered it up it would boot up as if it had been shut
> down properly. Sometimes I would press control-alt-delete and it would
list
> the open programs and tell me that one was not responding and give me the
> chance to manually terminate or "end task" and this would usually allow
> "safe" shutdown. Not always the same program not responding. AV scans
always
> saying everything OK.
> Then one day, in Internet Explorer-Tools-Options, I deleted all the
cookies
> and temporary on-line and off-line internet files. My shut-down problems
> immediately disappeared. Now I do this about once a week. The only
drawback
> is that I have to keep a record of all those account numbers and user
names
> and passwords that some sites apparently stored in the cookies, but I was
> doing that anyway. I am not sure exactly why this solved the problem but
it
> doesnt hurt anything to try it and it frees up some ram and hard drive
> memory, which seems to speed things up.
> Jerry Silverman
> Greentron Inc
> 4 Newland Ave
> Greenville SC 29609
> 864 232 3889
> Fax 271 2080
> mailto:greentron@xxxxxxx
> ----- Original Message -----
> From: "teltek3" <teltek3@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, August 30, 2003 9:48 AM
> Subject: [TechAssist] Re: norton shuts down xp
>
>
> > Richard;
> > While on the subject of XP....can you think of any reason when you go to
> > Windows Shut down, program hangs up on "Windows is shutting down"...then
> > just sits there and never does shut down.
> >
> > -Ed-
> > Tel-Tek Electronics
> > Ontario-Canada
> > teltek3@xxxxxxxxxxxx
> > ----- Original Message -----
> > From: "Richard Brink" <rbrink@xxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, August 30, 2003 9:39 AM
> > Subject: [TechAssist] Re: norton shuts down xp
> >
> >
> > > Two things come to mind.
> > > Have you verified that there is no viruses attacking the system?
> > > The other thing is when you deinstall Norton make sure everything
> > > pertaining to Norton is deleted from the system otherwise the
reinstall
> > > will most likely have the same problems.
> > >
> > > Richard Brink
> > > Brink Electronic Service
> > > 3979 Austin St.
> > > Pequot Lakes, Mn 56472
> > >
> > >
> > > -----Original Message-----
> > > From: techassist-bounce@xxxxxxxxxxxxx
> > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics
> > > Sent: Thursday, August 28, 2003 8:30 PM
> > > To: techassist@xxxxxxxxxxxxx
> > > Subject: [TechAssist] Re: norton shuts down xp
> > >
> > >
> > > XP
> > >
> > > Electronics Inc.
> > > 7027 Hwy. 441
> > > Dillard, GA. 30537
> > > electronics@xxxxxxxxx
> > > ----- Original Message -----
> > > From: <fremur01@xxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, August 28, 2003 7:59 PM
> > > Subject: [TechAssist] Re: norton shuts down xp
> > >
> > >
> > > > Hello Tony,
> > > >
> > > > What o/s are we talking here? If it is win2k or winxp you may have a
> > > problem
> > > > with the
> > > > RPC service.
> > > >
> > > > Good luck
> > > >
> > > > Fred
> > > > MTS Electronics
> > > > Fayetteville, NC
> > > > fremur01@xxxxxxxxx
> > > >
> > > > -----Original Message-----
> > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics
> > > > Sent: Thursday, August 28, 2003 6:17 PM
> > > > To: techassist@xxxxxxxxxxxxx
> > > > Subject: [TechAssist] norton shuts down xp
> > > >
> > > >
> > > > Customer came  in with this problem PC boots up all the way then
says
> > > there
> > > > has been a problem with Symantec (Norton) and it will fix the
problem
> > > > and reboot..same thing over and over, I could not uninstall Norton
so
> > > > I installed Norton System ( with system restore turned off) works
> > > > 2003, it found 60 problems in the registry and fixed them I then
> > > > registered the new version and downloaded the updates and scanned
for
> > > > viruses it went to the end but did not complete normally, now I am
> > > > back to where I started- comes up and then shuts down...its not the
MS
> > >
> > > > blast ..I have also tried uninstalling and reinstalling system
> > > > works=no help.....any help greatly appreciated -Tony
> > > > Electronics Inc.
> > > > 7027 Hwy. 441
> > > > Dillard, GA. 30537
> > > > electronics@xxxxxxxxx
> > > >
> > >
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