Thanks Jerry; Seems if I start XP....and not run any programs, then I can shut down OK. But as soon as a program is run, it hangs up on shutdown. I presume it may be a program that's causing it. and I will pin it down this weekend. Thanks again.. -Ed- Ed Gaidies Tel-Tek Electronics Ontario-Canada teltek3@xxxxxxxxxxxx ----- Original Message ----- From: "J Silverman" <greentron@xxxxxxxxxxxxxxxx> To: <Techassist@xxxxxxxxxxxxx> Sent: Saturday, August 30, 2003 2:05 PM Subject: [TechAssist] Re: norton shuts down xp > That used to happen to me frequently. I am using 98. Eventually I would just > cut the power > and the next time I powered it up it would boot up as if it had been shut > down properly. Sometimes I would press control-alt-delete and it would list > the open programs and tell me that one was not responding and give me the > chance to manually terminate or "end task" and this would usually allow > "safe" shutdown. Not always the same program not responding. AV scans always > saying everything OK. > Then one day, in Internet Explorer-Tools-Options, I deleted all the cookies > and temporary on-line and off-line internet files. My shut-down problems > immediately disappeared. Now I do this about once a week. The only drawback > is that I have to keep a record of all those account numbers and user names > and passwords that some sites apparently stored in the cookies, but I was > doing that anyway. I am not sure exactly why this solved the problem but it > doesnt hurt anything to try it and it frees up some ram and hard drive > memory, which seems to speed things up. > Jerry Silverman > Greentron Inc > 4 Newland Ave > Greenville SC 29609 > 864 232 3889 > Fax 271 2080 > mailto:greentron@xxxxxxx > ----- Original Message ----- > From: "teltek3" <teltek3@xxxxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Saturday, August 30, 2003 9:48 AM > Subject: [TechAssist] Re: norton shuts down xp > > > > Richard; > > While on the subject of XP....can you think of any reason when you go to > > Windows Shut down, program hangs up on "Windows is shutting down"...then > > just sits there and never does shut down. > > > > -Ed- > > Tel-Tek Electronics > > Ontario-Canada > > teltek3@xxxxxxxxxxxx > > ----- Original Message ----- > > From: "Richard Brink" <rbrink@xxxxxxx> > > To: <techassist@xxxxxxxxxxxxx> > > Sent: Saturday, August 30, 2003 9:39 AM > > Subject: [TechAssist] Re: norton shuts down xp > > > > > > > Two things come to mind. > > > Have you verified that there is no viruses attacking the system? > > > The other thing is when you deinstall Norton make sure everything > > > pertaining to Norton is deleted from the system otherwise the reinstall > > > will most likely have the same problems. > > > > > > Richard Brink > > > Brink Electronic Service > > > 3979 Austin St. > > > Pequot Lakes, Mn 56472 > > > > > > > > > -----Original Message----- > > > From: techassist-bounce@xxxxxxxxxxxxx > > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics > > > Sent: Thursday, August 28, 2003 8:30 PM > > > To: techassist@xxxxxxxxxxxxx > > > Subject: [TechAssist] Re: norton shuts down xp > > > > > > > > > XP > > > > > > Electronics Inc. > > > 7027 Hwy. 441 > > > Dillard, GA. 30537 > > > electronics@xxxxxxxxx > > > ----- Original Message ----- > > > From: <fremur01@xxxxxxxxx> > > > To: <techassist@xxxxxxxxxxxxx> > > > Sent: Thursday, August 28, 2003 7:59 PM > > > Subject: [TechAssist] Re: norton shuts down xp > > > > > > > > > > Hello Tony, > > > > > > > > What o/s are we talking here? If it is win2k or winxp you may have a > > > problem > > > > with the > > > > RPC service. > > > > > > > > Good luck > > > > > > > > Fred > > > > MTS Electronics > > > > Fayetteville, NC > > > > fremur01@xxxxxxxxx > > > > > > > > -----Original Message----- > > > > From: techassist-bounce@xxxxxxxxxxxxx > > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics > > > > Sent: Thursday, August 28, 2003 6:17 PM > > > > To: techassist@xxxxxxxxxxxxx > > > > Subject: [TechAssist] norton shuts down xp > > > > > > > > > > > > Customer came in with this problem PC boots up all the way then says > > > there > > > > has been a problem with Symantec (Norton) and it will fix the problem > > > > and reboot..same thing over and over, I could not uninstall Norton so > > > > I installed Norton System ( with system restore turned off) works > > > > 2003, it found 60 problems in the registry and fixed them I then > > > > registered the new version and downloaded the updates and scanned for > > > > viruses it went to the end but did not complete normally, now I am > > > > back to where I started- comes up and then shuts down...its not the MS > > > > > > > blast ..I have also tried uninstalling and reinstalling system > > > > works=no help.....any help greatly appreciated -Tony > > > > Electronics Inc. > > > > 7027 Hwy. 441 > > > > Dillard, GA. 30537 > > > > electronics@xxxxxxxxx > > > > > > > ************************************************************************ > > > **** > > > > * > > > > Classifieds! 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