[TechAssist] Re: norton shuts down xp
- From: Gary McCartney <gary@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Sat, 30 Aug 2003 12:45:27 -0400
I don't know if this applies to Windows XP, but for Windows 2000 you do
the following to get Windows to actually turn off the computer if it
does not want to go past the "Windows is shutting down" state:
1. Go to control panel\ system
2. Click on hardware\ device manager
3. Click on view\ show hidden devices
4. Click on NT Apm/Legacy Support, then sub branch- NT Apm/Legacy
Interface Node
5. Under "Device usage" at bottom of dialog box, enable it so it reads,
"Use this device (enable)"
6. Click ok and get out of all the open windows.
Windows should now turn off the computer during shutdown if the computer
is equiped with a "SOFT" on/off switch.
Gary McCartney
McCartney Electronics
Guelph Ontario Canada
Est. 1984
email: gary (at) number63.ca
teltek3 wrote:
>
> Richard;
> While on the subject of XP....can you think of any reason when you go to
> Windows Shut down, program hangs up on "Windows is shutting down"...then
> just sits there and never does shut down.
>
> -Ed-
> Tel-Tek Electronics
> Ontario-Canada
> teltek3@xxxxxxxxxxxx
> ----- Original Message -----
> From: "Richard Brink" <rbrink@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, August 30, 2003 9:39 AM
> Subject: [TechAssist] Re: norton shuts down xp
>
> > Two things come to mind.
> > Have you verified that there is no viruses attacking the system?
> > The other thing is when you deinstall Norton make sure everything
> > pertaining to Norton is deleted from the system otherwise the reinstall
> > will most likely have the same problems.
> >
> > Richard Brink
> > Brink Electronic Service
> > 3979 Austin St.
> > Pequot Lakes, Mn 56472
> >
> >
> > -----Original Message-----
> > From: techassist-bounce@xxxxxxxxxxxxx
> > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics
> > Sent: Thursday, August 28, 2003 8:30 PM
> > To: techassist@xxxxxxxxxxxxx
> > Subject: [TechAssist] Re: norton shuts down xp
> >
> >
> > XP
> >
> > Electronics Inc.
> > 7027 Hwy. 441
> > Dillard, GA. 30537
> > electronics@xxxxxxxxx
> > ----- Original Message -----
> > From: <fremur01@xxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, August 28, 2003 7:59 PM
> > Subject: [TechAssist] Re: norton shuts down xp
> >
> >
> > > Hello Tony,
> > >
> > > What o/s are we talking here? If it is win2k or winxp you may have a
> > problem
> > > with the
> > > RPC service.
> > >
> > > Good luck
> > >
> > > Fred
> > > MTS Electronics
> > > Fayetteville, NC
> > > fremur01@xxxxxxxxx
> > >
> > > -----Original Message-----
> > > From: techassist-bounce@xxxxxxxxxxxxx
> > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics
> > > Sent: Thursday, August 28, 2003 6:17 PM
> > > To: techassist@xxxxxxxxxxxxx
> > > Subject: [TechAssist] norton shuts down xp
> > >
> > >
> > > Customer came in with this problem PC boots up all the way then says
> > there
> > > has been a problem with Symantec (Norton) and it will fix the problem
> > > and reboot..same thing over and over, I could not uninstall Norton so
> > > I installed Norton System ( with system restore turned off) works
> > > 2003, it found 60 problems in the registry and fixed them I then
> > > registered the new version and downloaded the updates and scanned for
> > > viruses it went to the end but did not complete normally, now I am
> > > back to where I started- comes up and then shuts down...its not the MS
> >
> > > blast ..I have also tried uninstalling and reinstalling system
> > > works=no help.....any help greatly appreciated -Tony
> > > Electronics Inc.
> > > 7027 Hwy. 441
> > > Dillard, GA. 30537
> > > electronics@xxxxxxxxx
> > >
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