[TechAssist] Re: norton shuts down xp
- From: "teltek3" <teltek3@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 30 Aug 2003 09:58:16 -0400
Tony;
Have you checked Symantec Website for the patch for this, I believe it's
there. And also go to Microsoft XP update...I believe there is a patch there
too. I have not had to deal with this virus, but heard lots mentioned on
other websites on how to erradicate this.
I believe it called the sobig virus, that keeps restarting your computer.
May be wise to do a little research before formatting and re-installing OS.
-Ed-
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
----- Original Message -----
From: "electronics" <electronics@xxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, August 30, 2003 9:48 AM
Subject: [TechAssist] Re: norton shuts down xp
> thanks for responding, yes I removed everything associated with Norton, I
do
> beleive its a virus- the customer has given the ok to reformat and install
> OS..I still am dissapointed I couldnt fix this one but cant go any
further.
> thanks again
> -Tony
> ----- Original Message -----
> From: "Richard Brink" <rbrink@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, August 30, 2003 8:39 AM
> Subject: [TechAssist] Re: norton shuts down xp
>
>
> > Two things come to mind.
> > Have you verified that there is no viruses attacking the system?
> > The other thing is when you deinstall Norton make sure everything
> > pertaining to Norton is deleted from the system otherwise the reinstall
> > will most likely have the same problems.
> >
> > Richard Brink
> > Brink Electronic Service
> > 3979 Austin St.
> > Pequot Lakes, Mn 56472
> >
> >
> > -----Original Message-----
> > From: techassist-bounce@xxxxxxxxxxxxx
> > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of electronics
> > Sent: Thursday, August 28, 2003 8:30 PM
> > To: techassist@xxxxxxxxxxxxx
> > Subject: [TechAssist] Re: norton shuts down xp
> >
> >
> > XP
> >
> > Electronics Inc.
> > 7027 Hwy. 441
> > Dillard, GA. 30537
> > electronics@xxxxxxxxx
> > ----- Original Message -----
> > From: <fremur01@xxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, August 28, 2003 7:59 PM
> > Subject: [TechAssist] Re: norton shuts down xp
> >
> >
> > > Hello Tony,
> > >
> > > What o/s are we talking here? If it is win2k or winxp you may have a
> > problem
> > > with the
> > > RPC service.
> > >
> > > Good luck
> > >
> > > Fred
> > > MTS Electronics
> > > Fayetteville, NC
> > > fremur01@xxxxxxxxx
> > >
> > > -----Original Message-----
> > > From: techassist-bounce@xxxxxxxxxxxxx
> > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of electronics
> > > Sent: Thursday, August 28, 2003 6:17 PM
> > > To: techassist@xxxxxxxxxxxxx
> > > Subject: [TechAssist] norton shuts down xp
> > >
> > >
> > > Customer came in with this problem PC boots up all the way then says
> > there
> > > has been a problem with Symantec (Norton) and it will fix the problem
> > > and reboot..same thing over and over, I could not uninstall Norton so
> > > I installed Norton System ( with system restore turned off) works
> > > 2003, it found 60 problems in the registry and fixed them I then
> > > registered the new version and downloaded the updates and scanned for
> > > viruses it went to the end but did not complete normally, now I am
> > > back to where I started- comes up and then shuts down...its not the MS
> >
> > > blast ..I have also tried uninstalling and reinstalling system
> > > works=no help.....any help greatly appreciated -Tony
> > > Electronics Inc.
> > > 7027 Hwy. 441
> > > Dillard, GA. 30537
> > > electronics@xxxxxxxxx
> > >
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