[talks-uk] Re: Where's daniel

  • From: "Brian" <firstup@xxxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Wed, 8 Oct 2008 07:00:07 +0100

Hi
It appears that talks needs to do something about it's customer relationships.
brian
----- Original Message ----- From: "Peter Logue" <castle2008@xxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 07, 2008 9:56 PM
Subject: [talks-uk] Re: Where's daniel


Hello,
You wrote:
HI you have to pay extra for Real Speak voices. It's £27 in the UK.
Peter says:
I understand that now. But I took out that talks demo with the belief that
all voices that were on offer was what you got when you paid for the
product. To me its like buying a car. You test drive a specific vehicle with
many visible niceties. You expect to pay for what you test drove. Imagine
your surprise when you are told that the windscreen is extra. I was really
disappointed when many of my voices timed out when I finally bought the
product. Does it say on the nuance website that you only get one voice?

Peter



From beautiful Helensburgh on the firth  of Clyde.

-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Saqib
Sent: Tuesday, October 07, 2008 7:04 PM
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Where's daniel

HI you have to pay extra for Real Speak voices. It's £27 in the UK.
----- Original Message -----
From: "Peter Logue" <castle2008@xxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 07, 2008 1:33 PM
Subject: [talks-uk] Where's daniel


Hi all,
I just purchased talks for a new cell phone. I had Daniel on the demo. Now
I've paid for the upgrade Daniel is gone. Is this the way of it? Do I have
to now pay for Daniel to come back? If so, this seems a bit unfair
practise
since I fully believed Daniel came with the software. Am I wrong here? Or
do
I just get Daniel as a download from Nuance? If Daniel was to be omitted
from the final paid for package, why wasn't I made aware of this?
Peter










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